Monday, March 16, 2015

Enterprise Connect News Highlights, Part 1

5 things you need to know about Windows 10 | Alcatel-Lucent Enterprise's souped-up desktop phone has a 7-inch screen

Network World Convergence and VoIP

Enterprise Connect News Highlights, Part 1
With dozens of UC-related announcements coming out of the Enterprise Connect conference being held this week in Orlando, today we’ll focus on news highlights from One Source Networks, Sonus, and Twilio.One Source Networks (OSN), a global UC and managed cloud services provider targeting large enterprises, announced Cloud Lync Enterprise. The service is a managed offer that provides the feature functionality of a premises-based Lync environment delivered as a cloud-based service. Cloud Lync Enterprise collaboration features include videoconferencing, IM and presence, as well as full Enterprise Voice calling capabilities with PSTN connectivity. In April 2014, OSN’s SIP Trunking solution was qualified for Microsoft Lync 2013.To read this article in full or to leave a comment, please click here Read More


Adallom for AWS
The Adallom cloud application security platform for AWS allows IT organizations to: enable secure access of the AWS administrative console for the right users, address security and compliance mandates that requires attestation and reporting of AWS activities, and govern and address risky behaviors. View now


2014 Remote Support Trends
Today's remote support solutions, including remote control, desktop sharing, and web collaboration, offer much more than just remote control for PCs. Their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Learn More.

5 things you need to know about Windows 10
Windows 10, expected to ship sometime this year (Microsoft’s not offering more details on timing), features much-needed user interface improvements, security enhancements in identity protection and access control, and a unified code base and APIs to allow developers to build apps that will run on multiple devices.These are all welcomed improvements given that many enterprises were slow to (or simply didn't) upgrade to Window 8.MORE ON NETWORK WORLD: 10 (FREE!) Microsoft tools to make admins happier "Security and manageability are always compelling, and the return of the Start menu and a cleaner split between desktop and tablet modes removes a major adoption barrier that enterprises had for Windows 8 and 8.1," said Forrester analyst David Johnson.To read this article in full or to leave a comment, please click here Read More


The Truth About Customer Experience
Companies have long emphasized touchpoints- the many critical moments when customers interact with the organization and its offerings on their way to purchase and after. But the narrow focus on maximizing satisfaction at those moments can create a distorted picture, suggesting that customers are happier with the company than they actually are. Learn More.

Alcatel-Lucent Enterprise's souped-up desktop phone has a 7-inch screen
The desktop phone may seem like a dinosaur in this mobile-first era, but with a 7-inch touch screen and an integrated camera on its latest model, Alcatel-Lucent Enterprise begs to differ.The 8088 Smart Deskphone, launched Monday, has been developed to feel at home in a world where users are becoming accustomed to touch-centric products and relying more on smartphones for communicating.From the screen on the 8088, users can search for contacts, set alarms and access voice mail. There are APIs available for customization.The phone’s features can at the same time be controlled from a smartphone, tablet or laptop. The user can also start a call on a deskphone and then transfer it to a smartphone or vice versa.To read this article in full or to leave a comment, please click here Read More


Selection Criteria for Remote Support Tools
This guide details the factors that impact the purchasing decision of a remote support tool and provides a checklist for use as you work through your remote support solution selection process. Learn More.

SAP and Deutsche Telekom join forces to connect machines
In a bid to give the local manufacturing industry a leg up, Deutsche Telekom and SAP have joined forces to create standards for what the Germans have dubbed Industry 4.0.At this year’s Cebit trade show, Industry 4.0 is the hottest buzzword. It’s an umbrella term for connecting every part of mainly the manufacturing industry, which is an important driver of the German economy. The term is related to the Internet of things, since sensors and machine-to-machine communications are an essential part of industrial connectivity. The concept covers connectivity for everything from development and production processes to logistics, services, and after-sales support.To read this article in full or to leave a comment, please click here Read More

Apple stores redefining mall economics
If you’ve visited an Apple store at your local mall the chances are good that you’ve visited a crowded Apple store at your local mall.And, not surprisingly, those crowds don’t necessarily get right back into their cars after buying their iWhatevers. They do more shopping. In fact, an Apple store alone can boost overall mall sales by 10%, says one research firm, and Apple is using that clout to its advantage.From a Wall Street Journal report: In the past, malls typically operated according to a straightforward bargain. Department stores that anchored the ends of the malls either owned their own stores or paid almost nothing aside from fees to maintain common spaces in exchange for drawing much of the traffic, while specialty retailers in the smaller spaces between the anchors typically paid the bulk of a mall’s rent.To read this article in full or to leave a comment, please click here Read More

Oldest dot-com address sits sadly underused 30 years after its historic registration
Someone had to go first, so on March 15, 1985, Lisp computer maker Symbolics, Inc., registered the Internet’s first dot-com address: will mark the 30th anniversary of that registration.The Cambridge-headquartered company went out of business about a decade ago (though remnants live on) and in August 2009 the address was sold for an undisclosed sum to Investments, whose CEO Aron Meystedt said in a press release: “For us to own the first domain is very special to our company, and we feel blessed for having the ability to obtain this unique property."To read this article in full or to leave a comment, please click here Read More


Google Inbox: A guided tour

This guide compares and contrasts Gmail with Inbox to help you get started with what could become Google's next-generation email service.


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