Ensuring Service Assurance in the New Normal

	Ensuring Service Assurance in the New Normal | Social Business in the Cloud
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	WHITE PAPER: CA Technologies Ensuring Service Assurance in the New Normal Businesses using the cloud must make the transaction the center of gravity for management of IT operations. Why focus on transactions? It's the only constant for which IT is accountable as more infrastructure and platforms are moved to the cloud. Learn More   WHITE PAPER: IBM Social Business in the Cloud Deepen your customer relationships. Drive operational effectiveness. Optimize your workforce. Read this solution brief to see how using IBM SmartCloud for Social Business services to become a social business can help your organization simplify, speed up and enhance interactions in practically all areas of the business. Read Now   WHITE PAPER: Netscout Systems Inc. Service-Oriented Performance Management Strategy This white paper is to help IT organizations adopt a management methodology that enables them to improve the user experience by focusing on service delivery management. Learn More.   WHITE PAPER: Salesforce.com Incorporating Social Media Into Your Customer Service In order to satisfy today's customer, a case must be made to incorporate social media into your customer service strategy. Read Now!   WHITE PAPER: Riverbed Technology Managing Performance of Critical Applications In conducting a survey of more than 150 IT professionals with direct responsibility for business-critical applications, Forrester found that enterprises are supporting corporate objectives of productivity and efficiency, a typical trend in times of economic uncertainty. Read Now
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