Avaya announces collaborative cloud for service providers

	Businesses need to explore Firefox, Chrome's WebRTC to bolster services and cut costs | How to tell if your Twitter, Facebook and LinkedIn efforts are paying off
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	Avaya announces collaborative cloud for service providers Timed to coincide with the Enterprise Connect 2013 conference, Avaya announced additions to its Avaya Collaborative Cloud portfolio with offers specifically designed for cloud service providers (CSPs); these latest services include unified communications, contact center and video solutions for CSPs that are packaged with flexible choices and pricing models. CSPs can then help their enterprise clients offload the challenges of managing BYOD environments, widely dispersed workforces, and the shifting demands of end-customers. Read More WHITE PAPER: Netscout Systems Inc. Holistic Service Management is Critical to the Growth of IT This paper looks at new approaches to service delivery management to allow IT organizations to deliver better service quality, performance and user experience, and to be more predictive with application performance management and network performance management. Learn More. In this Issue Businesses need to explore Firefox, Chrome's WebRTC to bolster services and cut costs INSIDER How to tell if your Twitter, Facebook and LinkedIn efforts are paying off Products of the week 3.25.13 Chrome kicking browser butt just about everywhere WHITE PAPER: IBM Corporation A Guide for a Successful ERP Strategy in the Midmarket Combining an experienced service partner with an informed ERP strategy helps to maximize ROI. This helps midmarket organizations to contain costs, communicate effectively, and improve to grow into more successful organizations. Learn More. Businesses need to explore Firefox, Chrome's WebRTC to bolster services and cut costs Businesses need to study up now on WebRTC - the browser-based voice and video support included in the latest versions of Firefox and Chrome but that seems destined for all browsers - if they want to jump on opportunities to enhance services and cut costs, according to experts at the Enterprise Connect conference. Read More WHITE PAPER: Riverbed Technology OPNET, Positioned in the Leaders Quadrant for 2012 We are very pleased that OPNET has been recognized by Gartner as a leader in the rapidly growing APM market. A core part of our business strategy has been to be a market leader in application performance monitoring. Read Report Now INSIDER How to tell if your Twitter, Facebook and LinkedIn efforts are paying off As businesses make more use of social networks, the number of engagement, analysis and monitoring tools has exploded. Enterprises are trying to understand their return on social media investments, to find out if their Twitter and Facebook marketing campaigns are actually delivering customers. They want to track social mentions across multiple networks and be responsive to both kudos and complaints. Read More WHITE PAPER: Dell Storage Optimization for the Private Cloud Discover how Dell and VMware have teamed to provide the infrastructure required to protect data, streamline management and control costs in a private cloud environment. Learn More Products of the week 3.25.13 Our roundup of intriguing new products from companies such as Scout Analytics and GFI Read More Chrome kicking browser butt just about everywhere Website monitoring company Pingdom has posted a series of graphics today that illustrate at a glance the full extent to which Google Chrome has come to dominate the browser market, an outcome that few if any could have foreseen when Chrome first appeared in beta a mere four-and-a-half years ago. At that point in time, Microsoft's Internet Explorer controlled 75 percent of the market. Read More
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