ITSM 'visionary' delivers service, now

Cloud computing: Pros and cons ; IT Best Practices NetworkWorld.com | Update Your Profile Sponsored by Riverbed DR: Beyond Basic Backup It's not always a flood or fire- 50% of "disasters" are caused by users. Learn how you can get beyond basic backup to ensure a cost effective, proven DR plan that will guarantee zero downtime for class 1 applications and improve WAN-based replication 5x-50x. Spotlight Story ITSM 'visionary' delivers service, now The economic downtown is pushing more organizations toward defined processes and services to deliver more and better IT services. This discipline is known as IT Service Management, or ITSM. While ITSM is a mature software market, there's one company that Gartner says illustrates the future of the market. This software-as-a-service company promises to help IT departments to deliver service now and save money while doing so. Read full story Related News: FAQ: Cloud computing, demystified Everyone in the IT industry is talking about cloud computing, but there is still confusion about what the cloud is, how it should be used and what problems and challenges it might introduce. This FAQ will answer some of the key questions enterprises are asking about cloud computing. Cloud computing: Pros and cons Five reasons to embrace an external cloud; five reasons to stay away ON THE UPSIDE 1. Fast start-up "Cloud computing is really a no-brainer for any start-up because it allows you to test your business plan very quickly for little money. Every start-up, or even a division within a company that has an idea for something new, should be figuring out how to use cloud computing in its plan," says Brad Jefferson, CEO of Animoto, a New York company that creates full-motion videos out of customer-selected photos and music. "Cloud computing has changed the game for entrepreneurs -- the greatest part about it is that on launch day, you have the confidence that you scale to the world." May Giveaways Cisco Subnet, Microsoft Subnet and Google Subnet are collectively giving away books on Google Apps Deciphered, the CCNA Security exam, an awesome SQL Server 2005/2008 training video and the grand prize, a Microsoft training course from New Horizons worth up to $2,500. Deadline for entries May 31. Evolution of Ethernet From 3Mbps over shared coax to 40/100Gbps over fiber…and beyond. Apple iPhoneys: The 4G edition iPhone enthusiasts from around the Web offer their visions for the next-gen iPhone. Network World Executive Guide: Governance and Risk Management Read this road map for regulatory compliance, breach avoidance and all around good security. Highlights include the nightmare of a security breach, compliance problems, tools, strategies and best practices from security pros. Read More Now   June 01, 2009 TOP STORIES | MOST DUGG STORIES Stimulus bill to provide 'windfall' for wireless providers Are you ready for Mi-Fi? YouTube hit by porn storm Microsoft removes Windows 7's "Crippleware" three-app limit Verizon: Incompetent training or corporate indifference? Malware knocks out U.S. Marshals Service network Ex-Microsoftie: Free software will kill Redmond Huawei moves up in networking's big leagues Cisco enhances routers, switches for collaboration Want to friend the feds? Is Your Company Prepared for the Unexpected? In this live webcast, you'll hear how to prepare the network now to seamlessly continue business operations during a major crisis, as well as a case study of an organization that has implemented a business continuity network plan. Register today! Compare products, get advice, and check out tests and reviews from the experts at Network World. Over 70 categories. Visit now   This email was sent to networking.world@gmail.com Complimentary Subscriptions Available for newsletter subscribers. Receive 50 issues of Network World Magazines, in print or electronic format, free of charge. Apply here. Terms of Service/Privacy   Subscription Services Update your profile To subscribe or unsubscribe to any Network World newsletter, change your e-mail address or contact us, click here. Unsubscribe Network World, Inc., 492 Old Connecticut Path, Framingham, MA 01701 Copyright Network World, Inc., 2009 www.networkworld.com