Network-upgrade horror story; How to cut hidden costs from a VoIP rollout

Daily News: PM This newsletter is sponsored by Oracle Leveraging IT for a Sustainable Competitive Edge Can IT really be put to work to drive greater competitiveness in small and mid-size businesses? Meet one company that says it can and hear about many others that agree. Network World Daily News: PM, 07/23/07 HP set to buy Neoware for $214 million HP on Monday announced plans to acquire thin-client computing vendor Neoware for approximately $214 million in a deal HP says will enhance its personal systems technologies. Duke, the iPhones and Cisco, oh my With the Duke wireless flooding entering the consciousness of even non-networking types (it was a question on NPR's "Wait Wait ... Don't Tell Me" quiz show this past weekend), there's plenty of discussion on Network World about it: What could it be? - People try to guess the issue. Then folks discussed Duke's statement on the Cisco angle (also here). The whole thing prompts one user to ask if anybody knows what it's like to have a Cisco 1200 wireeless access point fall on your head. What do you think of it all? Manage Skyrocketing Storage The data on your network is growing at a rapid pace that's only going to increase. Download Network World's latest Executive Guide and get the practical, real-world advice and insider information you need to best manage and meet your storage demands and industry regulations. Click here to download. In depth Network-upgrade horror story An IT executive learns key lessons during four-year effort to get network upgrade off the ground. How to reduce hidden costs and find secret savings in a VoIP rollout One of the key issues in implementing VoIP is cost. Savings exist, but so do additional costs, effectively negating any net savings for the first 12 to 18 months. Defining the next paradigm of IT outsourcing In his book The Structure of Scientific Revolutions, Thomas Kuhn explained that a paradigm is a worldview that is vulnerable to being displaced when new ideas render it obsolete. From the blogs and forums Say hello to Ken Presti, whose Channel Surfing blog will look at how products and services in the Cisco channel are sold. And say hi to Michael Morris, who will write about network architecture considerations on his From the Field blog. Rand Morimoto looks under the hood of Microsoft Office Communications Server 2007. Susan Hanley explains how to get the most out of SharePoint Search. Greg Royal declares the failure of VoIP provider SunRocket was a failure of management. Brad Reese looks at the difference between Cisco WebVPN and Cisco SSL VPN Client 1.0. Keith Shaw wonders if the Sprint Mogul could be the enterprise iPhone. Mark Gibbs discusses Sprint's policies for cutting off subscribers. Paul McNamara (and wife) admit to having a cell phone go through the wash. Jeff Doyle explains setting up an IPv6 test lab. Paul McNamara reports how a credit-card-number thief who hit a Disney movie service may have also gotten away with numbers from Johnson & Johnson. Users, meanwhile, get outraged by the theft of their banking information over at Certegy. Users discuss Sxip with Dave Kearns, author of our identity-management newsletter. E.D. Karthik seeks help in configuring QoS in a Cisco 2600 router. Meatpieandtatters grows weary of vendor-sponsored surveys that identify "new" security risks that could be blocked through simple, standard techniques rather than through the purchase of expensive new gear. Users consider the skills you most need to get a new job. How to Ron Nutter helps a user decide the best way to cut off employee access to specific Web sites. ITVideo Logitech's new (flying?) Air Mouse Logitech's new Air Mouse is great for those that need a mouse in the living room, but be careful it doesn't become a projectile. More news Hogwarts' ill-fated IT guy: Who was J.W. Coxrid? Among the many mysteries, both great and small, surrounding the Hogwarts School of Witchcraft and Wizardry is the attempt to create a computer network in the mid-1990s. BMC acquires RealOps BMC Software acquires run-book automation vendor RealOps to add more capabilities around its business service management and IT-process automation product suites. Microsoft plans to host services, not become integrator Services based on mashups, composite applications along with the required customer service, uptime and service-level agreements will fall mostly to partners Enterprise customer sees benefits in consolidating services under one platform Switching from Oracle to SAP CRM gave Dow Corning the right tools to improve sales processes.

TODAY'S MOST-READ STORIES: 1. Cisco: its gear caused Duke's iPhone flooding 2. 11 corporate anthems to die for 3. HP to acquire Opsware in $1.6B deal 4. 12 IT skills that employers can't say no to 5. Hogwarts IT director quits 6. Microsoft 'silently' restores root certificates 7. Cisco facing up to challenges 8. Duke CIO releases statement on disruptions 9. Security team claims successful iPhone hack 10. Readers speculate on Duke's iPhone problem MOST E-MAILED STORY: Hogwarts IT director quits

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