Monday, June 11, 2007

IP telephony takes center stage at presidential debate

Network World

Convergence & VoIP




Network World's Convergence & VoIP Newsletter, 06/11/07

IP telephony takes center stage at presidential debate

By Steve Taylor and Larry Hettick

IP telephony and American politics converged last week when the presidential debate hosts at St. Anselm College in Manchester N.H., turned to a ShoreTel IPT system to strategize and report out on all the happenings. The system was specifically deployed for the event and was used by the presidential candidates and their staff, plus the on-site news reporters and the host college staff before, during and after the debate.

When the debates concluded, we talked with Chad Ives, director of sales and marketing for ShoreTel VAR Omnia Technologies, who was locally responsible for the project. According to Ives, one reason ShoreTel was selected was because the college needed a system that could eventually replace its legacy Siemens PBX and support the 1,200 stations the campus would need as it moved to IPT. The college also needed a system that would interoperate with the Siemens PBX during the transition to IPT. The system had to be deployed in a matter of weeks and work with PAETEC SIP trunks supplied over a Metro Ethernet connection, providing at least 120 SIP trunk lines.

Ives noted that the time from decision to deployment was a short four weeks, and that once the IP phones and ShoreTel IPBX were hooked up on-site to the trunk line, the whole system was up and running in less than three minutes. Of course the three-minute configuration was preceded by a data and voice network assessment conducted by Omnia Technologies, along with a lot of pre-planning to make sure the installation went smoothly.

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While we’ll leave out any political commentary about the debates, we are impressed with the speed of successfully deploying the IPT solution, giving credence to ShoreTel’s claims about making its VoIP solution easy to manage.

Next time, we’ll highlight a few reader resources on IPT.


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Contact the author:

Steve Taylor is president of Distributed Networking Associates and publisher/editor-in-chief of Webtorials. For more detailed information on most of the topics discussed in this newsletter, connect to Webtorials, the premier site for Web-based educational presentations, white papers, and market research. Taylor can be reached at taylor@webtorials.com

Larry Hettick is an industry veteran with more than 20 years of experience in voice and data. He is Vice President for Telecom Services and Infrastructure at Current Analysis, the leading competitive response solutions company. He can be reached at lhettick@currentanalysis.com



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