BSM on the brain

BMC, ManageEngine and Zyrion upgrade products, tout the benefits of business service management software Network/Systems Management Alert NetworkWorld.com | Network Management Research Center | Update Your Profile Sponsored by EMC and VMware Reduce IT Outages & Virtualization Management Costs. Create a more efficient virtualized data center by automating your change and configuration management processes. Join us for this live event scheduled for Tuesday, April 28, 2009 at 2:00 p.m. ET/11:00 a.m. PT. Experts will provide real-world tips and recommendations on how to successfully automate your manual, error-prone processes. Register for this Live Webcast now. Spotlight Story BSM on the brain By Denise Dubie Buying new software might not be a top priority for many IT managers working to get more from their current infrastructure and deploying more free tools. But management software makers argue that their business service management (BSM) products designed to monitor IT components and automate actions so as to optimize business services become even more relevant in tough economic times. Read full story Denise Dubie is senior editor with Network World. Related News: DIY tips for IT pros: How to cut costs and get more from your gear With tech budgets shrinking, network professionals are spending less time planning new purchases and more time trying to cut costs and squeeze more value out of existing IT resources. IT budget crisis? Invest in free tools IT managers don't need the recession as an excuse to use freeware and open source applications, but the current economic climate shines a spotlight on just how much free tools can help slash costs and sustain IT services. 5 best router and switch features you never use It's been said that Microsoft Word users only exploit 10% of the software's capabilities. The same might be true of those managing enterprise LAN switches and routers, a habit that might be costing organizations in unnecessary purchases and manpower at a time when every penny counts. Forrester lays out the steps before business service management A few years back I wrote about an intriguing new approach to IT management dubbed business service management - a concept which promised to equip IT managers with the knowledge and tools to manage infrastructure and applications to align with business priorities. IT spending drop-off worse than after dot.com bust, Gartner reports Global IT spending is expected to decline nearly 4% in 2009 over the previous year as industry watchers confirm the current recession will see more losses than the dot-com bust in 2001, Gartner reports. Freeware check: Fing fling Steve Blass tries out Fing for LAN discovery and scanning. April giveaways galore Cisco Subnet and Microsoft Subnet are giving away training courses from Global Knowledge, valued at $2,995 and $3,495, and have copies of three hot books up for grabs: CCVP CIPT2 Quick Reference by Anthony Sequeira, Microsoft Voice Unified Communications by Joe Schurman and Microsoft Office 2007 On Demand by Steve Johnson. Deadline for entries April 30. Network World on Twitter Get our tweets and stay plugged in to networking news. App to no good A look at the top 10 iPhone apps that could get you into trouble. CEO payday breakdown A detailed account of how much tech chiefs made in 2008. Sponsored by EMC and VMware Reduce IT Outages & Virtualization Management Costs. Create a more efficient virtualized data center by automating your change and configuration management processes. Join us for this live event scheduled for Tuesday, April 28, 2009 at 2:00 p.m. ET/11:00 a.m. PT. Experts will provide real-world tips and recommendations on how to successfully automate your manual, error-prone processes. Register for this Live Webcast now. Accurately Troubleshoot your Apps Optimize your application troubleshooting efforts with the best practices described in this whitepaper, "Application Troubleshooting Guide." Eliminate finger pointing between departments. Find out how to isolate the source of application performance problems and what to look for when troubleshooting. Get all of the details today. Download this whitepaper now. Compare Network Management Products Get side-by-side product comparisons, buying tips, market trend information, case studies and more with Network World's Network Management Product Guide. Visit now   04/06/09 Today's most-read stories: Bill would give Obama power to shut down Internet Microsoft says phones are bad Five best router and switch features you never use How to cut costs and get more from your gear Mobile Skype: The end of cellular as we know it From free to fee: Seven services adding new charges Analyst: Apple readies two iPhone models RIM unveils BlackBerry application store Top 10 technology skills Conficker worm: Not finished yet Students learn through robot battles Network World on Twitter: Get our tweets and stay plugged in to networking news Complimentary DNS newsletter Sign-up today and receive the latest DNS news and analysis. This newsletter provides deep insight into this murky area and offers ways to understand and mitigate risk with better management and control of your domain, email and DNS. Sign up now Compare products, get advice, and check out tests and reviews from the experts at Network World. Over 70 categories. 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