Monday, July 11, 2005

Why readers are slow to upgrade Windows


NETWORK WORLD NEWSLETTER: DAVE KEARNS ON WINDOWS NETWORKING TIPS
07/11/05
Today's focus: Why readers are slow to upgrade Windows

Dear networking.world@gmail.com,

In this issue:

* Readers respond to last week's newsletter
* Links related to Windows Networking Tips
* Featured reader resource
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Today's focus: Why readers are slow to upgrade Windows

By Dave Kearns

I received a large outpouring of e-mail responses to last week's
newsletter highlighting Steve Ballmer's claim that Windows users
were now the biggest threat to Microsoft's bottom line. That is,
users who refused to upgrade to the "latest and greatest"
version of the operating system.

What's surprising, though, is that the overwhelming majority of
the comments I received were in full agreement with Ballmer, but
also served to identify the respondents as part of the threat!

Here are a few quotes to show the thoughts of your fellow
readers:

* "Not only are users not willing to upgrade, they aren't going
  to and most don't need to."

* "They [the reader's customers] feel like extortion tactics are
  being used and it's hard, as you know, to sell the upgrade when
  what they have works just fine."

* "Every time Microsoft comes out with a new version of
  something, it has more features. That translates into more lines
  of code. More lines of code translate into more chance for bugs
  and for vulnerabilities."

* "I stayed on NT4 as [Windows] 2000 and all its iterations
  became available because NT4 was stable and it worked. I didn't
  care about the pretty GUI and none of the newer software options
  prompted me to change. Some of the software I used was difficult
  to configure, and I had no idea how it would work on a new
  [operating system]. I could have tested it, but why waste my
  time? Eventually it was the hardware that forced me to change."

* "I have maintained for several years that total costs for
  software and hardware upgrades are the biggest driving forces
  behind the expanding 'IT economy', and that it is a more
  significant part of the U.S. economy than some would have us
  believe. There may come a day when the chairman of the Federal
  Reserve Board whispers in the ears of the WinTel cartel 'The
  economy needs a boost. Come out with a new CPU and [operating
  system] to give it some stimulus.'"

The amount of work required to upgrade, the cost of licenses and
the cost of new hardware were the biggest reasons cited to avoid
this constant churn that Microsoft upgrades seem to produce:

<repeat>
New Server OS
Desktop refresh
Server Refresh
New Desktop OS
</repeat>

Is there a way out of this rat race? A way out, that is, that
doesn't require switching to non-Microsoft operating systems and
applications? I have some ideas, but I'd like to hear yours
first. What do you do to avoid being constantly in "upgrade
mode"? How do you assure that your network and users aren't
missing the features and functionality they need without
spending huge amounts of money and time testing and installing
new software? I promise to share (anonymously, if you prefer)
the best suggestions.

RELATED EDITORIAL LINKS

Microsoft encroaching on storage territories
Network World, 07/11/05
http://www.networkworld.com/nlwnt3129

Microsoft targets midsize businesses
Network World, 07/11/05
http://www.networkworld.com/news/2005/071105msinfra.html?rl
_______________________________________________________________
To contact: Dave Kearns

Dave Kearns is a writer and consultant in Silicon Valley. He's
written a number of books including the (sadly) now out of print
"Peter Norton's Complete Guide to Networks." His musings can be
found at Virtual Quill <http://www.vquill.com/>.

Kearns is the author of three Network World Newsletters: Windows
Networking Tips, Novell NetWare Tips, and Identity Management.
Comments about these newsletters should be sent to him at these

respective addresses: <mailto:windows@vquill.com>,
<mailto:netware@vquill.com>, <mailto:identity@vquill.com>.

Kearns provides content services to network vendors: books,
manuals, white papers, lectures and seminars, marketing,
technical marketing and support documents. Virtual Quill
provides "words to sell by..." Find out more by e-mail at
<mailto:info@vquill.com>
_______________________________________________________________
This newsletter is sponsored by Avocent
Network World Executive Guide:
Security Evolves. Automation, specialized 'ops centers' and
more.

For network security professionals, keeping a safe distance
ahead of the worst the bad guys have to offer is a never-ending
race. This guide is designed to help with a collection of news,
analysis and product test reviews for practical how-to advice on
subjects ranging from patch management and spyware to promises
and risks of automated security services.
http://www.fattail.com/redir/redirect.asp?CID=108302
_______________________________________________________________
ARCHIVE LINKS

Breaking Windows networking news from Network World, updated
daily: http://www.networkworld.com/topics/windows.html

Operating Systems Research Center:
http://www.networkworld.com/topics/operating-systems.html

Archive of the Windows Networking Tips newsletter:
http://www.networkworld.com/newsletters/nt/index.html
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FEATURED READER RESOURCE
TEN WAYS TO STOP SPYWARE

You will get spam down to a manageable level this year, but then
spyware will kick in. Spyware cleaners will help, but won't
eradicate all the unwanted activity at the office, at home.
Here's a ten step guide you can follow to curb the spyware
problem:
<http://www.networkworld.com/nlwnt3130>
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