New Avaya Contact Center Solutions Target “Omni-channel” Customer Experience

	One year later, Microsoft Office's collaboration tools are still a work in progress | BREAKING PRODUCT NEWS: Cisco "not going to rest" until videoconferencing in all office rooms
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	New Avaya Contact Center Solutions Target "Omni-channel" Customer Experience Read More WHITE PAPER: CDW 5 Pillars of Total Mobility Management Today's mobility environment moves quickly and presents challenges to everyone from IT to key stakeholders to the C-suite. How do you wrap your head around these mobility challenges? View Now In this Issue One year later, Microsoft Office's collaboration tools are still a work in progress BREAKING PRODUCT NEWS: Cisco "not going to rest" until videoconferencing in all office rooms Sony shows SmartEyeglass prototype to developers 25 years of the World Wide Web WEBCAST: CDW Mobile Apps and Devices Slash Customer Cycle Time Consolidated Engineering Laboratories' field employees used to collect data on triplicate forms that were sometimes hard to read and difficult to manage. After procuring iPad devices from CDW and integrating mobile apps with back office systems, the company boosted productivity and reduced their customer cycle time by as much as 7X! View Now One year later, Microsoft Office's collaboration tools are still a work in progress With the introduction of Office 365 Home Premium last year, Microsoft radically changed the way it delivers Office to consumers. Instead of just offering an Office suite that includes a varied number of applications priced anywhere from $140-$400, the software maker wagered you'd pay $100 per year to get access to all of the Office apps and the right to install them on up to 5 PCs, plus extra Skype minutes and OneDrive storage. Read More WHITE PAPER: CDW Partners in Mobile Device Management: AirWatch & CDW When it comes to Mobile Device Management, it's not just what you know. It's who you know. That's why CDW partners with industry leaders like AirWatch. Their comprehensive mobile device management (MDM) solutions give you visibility and control over a variety of device models, platforms and operating systems. View Now BREAKING PRODUCT NEWS: Cisco "not going to rest" until videoconferencing in all office rooms It will ship in the spring a set of new and improved products aimed at what it considers is a vastly underserved market Read More WHITE PAPER: CDW 3 Steps for Enterprise Mobility Success Having a mobile strategy is as essential as having a business plan or mission statement. A mobile strategy communicates to stakeholders, IT and customers the vision of where the organization intends to go and why. View Now Sony shows SmartEyeglass prototype to developers With Google Glass growing in popularity, Sony doesn't want to get left behind. The Japanese company showed off its SmartEyeglass prototype at the Wearables DevCon held outside of San Francisco. Read More 25 years of the World Wide Web Tech leaders reflect on the the Web and all the good and bad changes it's brought. Read More
	SLIDESHOWS How to protect virtual machines (VMs) These four products represent different approaches to VM security. JOIN THE NETWORK WORLD COMMUNITIES As network pros you understand that the value of connections increase as the number of connections increase, the so called network effect, and no where is this more evident than in professional relationships. Join Network World's LinkedIn and Facebook communities to share ideas, post questions, see what your peers are working on and scout out job applicants (or maybe find your next opportunity). Network World on Facebook Network World on LinkedIn MOST-READ STORIES 1. Embarrassing stories shed light on U.S. officials' technological ignorance 2. Why IBM thinks Windows Phone is best for the enterprise 3. Computer science enrollments rocketed last year, up 22% 4. The fascinating 50 5. Juniper Networks not giving up firewall patent fight vs. Palo Alto Networks 6. iPhone Air: Latest iPhone 6 concept video has fanboys fired up 7. Massive Bitcoin mining rig earns $8 million per month 8. Cisco shows Rob Ford no respect 9. March 2014 Patch Tuesday: Microsoft closes critical holes in IE, Windows 10. Cisco on mission to outfit all office rooms with video conferencing systems
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