Thursday, July 30, 2009

BT Global Services Achieves 100 Percent Availability

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Telecommunications - Service Management - Case Study

BT Global Services Achieves 100 Percent Availability with Business Service Management Solution

In this real-world case study, examine how international telecommunications firm BT Global Services met this challenge: ensuring the highest level of availability, performance and quality while keeping costs down. The solution? A business service management approach based in ITIL best practices.

Learn More Now. http://www.accelacomm.com/jaw/nwwcib_073009/7/50543544/&ord=6735420/IDG/EmailAddress=networking.world@gmail.com

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Network World Inc.


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