RIM, Avaya collaborate on mobile VoIP

NETWORK WORLD NEWSLETTER: KEITH SHAW ON WIRELESS COMPUTING
DEVICES
06/23/05
Today's focus: RIM, Avaya collaborate on mobile VoIP

Dear networking.world@gmail.com,

In this issue:

* BlackBerry handheld for the non-road warrior
* Links related to Wireless Computing Devices
* Featured reader resource
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Today's focus: RIM, Avaya collaborate on mobile VoIP

By Keith Shaw

Last week, Research In Motion and Avaya announced they were in
the final stages of VoIP interoperability testing for Avaya's
Converged Communications Server and the BlackBerry 7270 Wireless
Handheld for wireless LAN. The interoperability is aimed at
connecting the 7270 with Avaya's IP-enabled communications
platforms that use Session Initiation Protocol telephony.
Similar arrangements exist between RIM and two other VoIP
players, Nortel and 3Com.

While recent devices and services from RIM have focused on
wide-area carriers to provide voice functionality in addition to
the push-based wireless e-mail platform, the 7270 is targeted at
the WLAN world. The device seems geared to the worker who walks
around the office or campus environment and still needs a device
to access e-mail and to take voice calls. Instead of giving them
a device that eats up valuable wide-area minutes and access, RIM
seems to be giving businesses the choice of a device that
integrates into an existing VoIP network (as well as WLAN access
to the BlackBerry Enterprise Server).

Having wireless e-mail access through a WLAN alone would
interest me (the voice stuff is just gravy). Even when I'm in
the office I find myself roaming around different offices, and
often get stuck in meetings where having e-mail access at my
fingers would be a lifesaver. One of the big stumbling blocks
for companies in deploying BlackBerry devices has been a
reluctance to pay for the wide-area wireless e-mail access
service, especially for employees who may not be on the road all
the time. Yet they may not be chained to a desk or cubicle (IT
help desk employees are often roaming around office to office),
and having a device that lets them access a server without being
physically at their desk can mean tons in terms of time saving.

The 7270 also supports the Mobile Data Service feature of the
BlackBerry Enterprise Server 4.0, which gives developers the
ability to extend enterprise applications to the device. This
brings it beyond just e-mail and voice, and could mean the
difference in productivity for many campus workers.

Avaya and RIM also announced future development work on
integrating Avaya applications with business process
applications on the BlackBerry, including sales force automation
tools. For example, features like call hold, forward and
transfer, and forward and transfer to consult with experts, will
be integrated into the platform, the companies said.

RELATED EDITORIAL LINKS

Avaya and BlackBerry team on mobile VoIP
Networkworld.com, 06/15/05
http://www.networkworld.com/news/2005/061505-avaya.html?rl
_______________________________________________________________
To contact: Keith Shaw

Keith Shaw is Senior Editor, Product Testing, at Network World.
In addition, he writes the " Cool Tools
<http://www.networkworld.com/columnists/cooltools.html> "
column, which looks at gizmos, gadgets and other mobile
computing devices.

You can reach Keith at <mailto:kshaw@nww.com>.
_______________________________________________________________
This newsletter is sponsored by Oracle
SAN and SMP, Pooling or Provisioning - what does it all mean?

Find out with the Oracle Grid Computing Glossary! Like any
technology, grid computing is made up of a specialized set of
terms and acronyms. This comprehensive glossary provides a
definition of important grid-related terms.
http://www.fattail.com/redir/redirect.asp?CID=107105
_______________________________________________________________
ARCHIVE LINKS

Archive of the Wireless Computing Devices newsletter:
http://www.networkworld.com/newsletters/mobile/index.html

Keith Shaw's Cool Tools:
http://www.networkworld.com/columnists/cooltools.html
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