Mitel Enhances Contact Center Portfolio

	FCC grants VoIP service providers equal access to telephone numbers | Microsoft tweaks Windows 10 preview program as it enters OS's final stretch
	Network World Convergence and VoIP
	Mitel Enhances Contact Center Portfolio Mitel announced a series of enhancements to its MiContact Center portfolio at last week's Call Center Week conference held in Las Vegas. Mitel intends to use these enhancements to expand its position in the growing contact center market.To read this article in full or to leave a comment, please click here Read More WHITE PAPER: IBM Digitizing The Enterprise Creates Content Challenges IBM commissioned Forrester Consulting to examine these growing content transformation usage requirements within enterprise organizations. Learn More In this Issue FCC grants VoIP service providers equal access to telephone numbers Microsoft tweaks Windows 10 preview program as it enters OS's final stretch Skype Translator now speaks German, French Workforce strategies for a new generation of talent New products of the week 06.22.2015 : Cloudera Merkle Case Study: Enterprise Data Hub Merkle Delivers Connected Consumer Recognition View more FCC grants VoIP service providers equal access to telephone numbers Some of you may not have known this was controversial, but the FCC this morning announced that going forward VoIP service providers such as Vonage will no longer be second-class citizens when it comes to the doling out of telephone numbers.From an FCC press release:   The Federal Communications Commission today modernized and streamlined its rules governing the distribution of phone numbers by leveling the playing field for interconnected Voice over Internet Protocol (VoIP) providers, which are increasingly popular with consumers.Interconnected VoIP providers – defined as those capable of placing and receiving calls to and from the traditional phone network -- currently must get numbers from third-party carriers.  Allowing these providers to go directly to numbering administrators for phone numbers will benefit consumers by reducing costs and promoting additional competition from these innovative VoIP providers, the FCC found.To read this article in full or to leave a comment, please click here Read More WHITE PAPER: Dell Inc. What to Consider Before Deploying New Laptops Older PCs are a risk due to outdated OSs and the lack of robust hardware-based security. This Cheat Sheet paper discusses the points you should consider when selecting notebooks and laptops for your mobile and remote workforce. View Now Microsoft tweaks Windows 10 preview program as it enters OS's final stretch Microsoft on Friday said it would soon tweak the Windows 10 preview program as its engineers push toward the July 29 launch of the final code to customers. As of the next build to the Windows Insider program, Microsoft will require that participants associate their Microsoft Account -- typically the same username and password combination for accessing company services such as Outlook.com, OneDrive and Skype -- with the preview on their PC. "You'll need to connect the MSA [Microsoft Account] that you registered for the Windows Insider Program with (and accepted the 'Microsoft Windows Insider Program Agreement') in order to continue receiving new Windows 10 Insider Preview builds (both Fast and Slow rings) from Windows Update," wrote Gabriel Aul, the engineering general manager for Microsoft's operating system group who regularly blogs about the preview.To read this article in full or to leave a comment, please click here Read More WHITE PAPER: VMTurbo, Inc. Make Your Data Center as Cost Effective as AWS The average datacenter is 50% more costly than Amazon Web Services. As cloud economics threaten the viability of on premise data centers, the survival of IT organizations rests solely in the ability to maximize the returns of existing infrastructure. Learn More Skype Translator now speaks German, French The Skype Translator beta app now can help people say “guten tag” to their friends in Germany, thanks to an update it received on Thursday.Microsoft’s real-time translation app can now provide live voice and text translations for conversations involving people who speak German and French, in addition to English, Italian, Mandarin and Spanish.For example, someone who speaks English can call up another Skype Translator user who speaks German, and each will have their side of the conversation translated into the other’s native language in real time. The app will provide both a computerized voice translation and a running text transcript that allows users to read what’s being said.To read this article in full or to leave a comment, please click here Read More Workforce strategies for a new generation of talent The millennial generation is starting to flood the IT workforce. This new generation of talent brings with it radically different expectations about the nature of work; how, when and where it's done; and how organizations can leverage technology to best support professional and personal needs. Businesses must make some dramatic changes to their workforce strategies if they're to meet those differing expectations, cope with the rapid pace of technological advancement and compete effectively in the digital era.ALSO ON NETWORK WORLD: How to lure tech talent with employee benefits, perks There's a significant gap between what millennials want from their workplaces and what's currently offered, according to a new study by Randstad Technologies. The report, Preparing for the Millennial Shift, was conducted between October 31, 2014 and November 11, 2014, focused on organizations with more than 1,000 employees with specific IT job titles and garnered 134 respondents.To read this article in full or to leave a comment, please click here Read More New products of the week 06.22.2015 Products of the weekOur roundup of intriguing new products. Read how to submit an entry to Network World's products of the week slideshow.Barracuda Web FilterKey features – Barracuda Web Filter now includes an improved application engine for more advanced accuracy and detection, enabling application visibilities for organizations with legacy Layer 3/Layer 4 firewalls. More info.To read this article in full or to leave a comment, please click here Read More
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