Wednesday, May 30, 2007

BMC updates products with IT operations in mind

Network World

Network/Systems Management




Network World's Network/Systems Management Newsletter, 05/30/07

BMC updates products with IT operations in mind

By Denise Dubie

A few years back management software maker BMC started its journey toward automated IT service management with the introduction of its business services management (BSM) strategy.

Now an industry buzzword, BSM underpins most of BMC's distributed management efforts, and in particular its Atrium configuration management database (CMDB) promises to serve as the foundation for greater IT management efforts, industry watchers say. Now the vendor is making sure it has all its bases covered by providing new and upgraded products designed to extend the values of BSM down to the operations teams.

"BSM as a story has mostly been about IT service management and IT process management," says Tom Bishop, CTO at BMC. "Now we are looking to help IT operations manage and configure IT assess in a way that maximizes business services."

Executive Guide: Perfecting Application Performance Management

Your business is only as good as your network, and your network is only as good as your application performance. Network World's Executive Guide shares tips, case studies and expert advice on how you can take advantage of new technologies to stay ahead of performance problems.

Click here to download

The company last week announced a set of new products and upgrades to several others. For instance, BMC Transaction Management Root Cause Analysis will correlate transaction data from multiple BMC tools and pull out the pieces that matter to IT operations, reducing the mean time to repair on performance problems. And not only does this application speed problem resolution, it also does so with business priorities in mind, Bishop explains.

"All of this information is now being viewed in context, rather than on its own. We filter out the non-relevant information and try to bring customers close to pure-bred diagnosis," he says. Available now, the new and upgraded products have been integration so that they share similar dashboards and provide unified service-level management analysis.

"BMS is a lifestyle change for many IT shops. In a way, it is about providing business process management for IT, and it reflects the level of maturity the industry is reaching," Bishop says.


  What do you think?
Post a comment on this newsletter

TODAY'S MOST-READ STORIES:

1. Novell publishes terms of Microsoft Linux deal
2. Verizon planning iPhone killer
3. Michigan man fined for using free Wi-Fi
4. Switches of the future
5. Are security pros worrying about the right stuff?
6. Cisco routers cause major outage in Japan
7. Microsoft routs BMC's .Net Identity Management
8. Report slams FBI network security
9. Skype worm jumps to ICQ, MSN too
10. Don't sniff at used network gear

MOST E-MAILED STORY:
Michigan man fined for using free Wi-Fi


Contact the author:

Senior Editor Denise Dubie covers the technologies, products and services that address network, systems, application and IT service management for Network World. E-mail Denise.



ARCHIVE

Archive of the Network/Systems Management Newsletter.


BONUS FEATURE

IT PRODUCT RESEARCH AT YOUR FINGERTIPS

Get detailed information on thousands of products, conduct side-by-side comparisons and read product test and review results with Network World’s IT Buyer’s Guides. Find the best solution faster than ever with over 100 distinct categories across the security, storage, management, wireless, infrastructure and convergence markets. Click here for details.


PRINT SUBSCRIPTIONS AVAILABLE
You've got the technology snapshot of your choice delivered to your inbox each day. Extend your knowledge with a print subscription to the Network World newsweekly, Apply here today.

International subscribers, click here.


SUBSCRIPTION SERVICES

To subscribe or unsubscribe to any Network World newsletter, change your e-mail address or contact us, click here.

This message was sent to: networking.world@gmail.com. Please use this address when modifying your subscription.


Advertising information: Write to Associate Publisher Online Susan Cardoza

Network World, Inc., 118 Turnpike Road, Southborough, MA 01772

Copyright Network World, Inc., 2007

No comments: