Using policies to protect e-mail

NETWORK WORLD NEWSLETTER: MICHAEL OSTERMAN ON MESSAGING
10/11/05
Today's focus: Using policies to protect e-mail

Dear networking.world@gmail.com,

In this issue:

* Messaging management based on policies
* Links related to Messaging
* Featured reader resource
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Today's focus: Using policies to protect e-mail

By Michael Osterman

When it comes right down to it, virtually all
messaging-management functions are nothing more than a
collection of policies that are custom tailored to a particular
organization. For example, an organization's decision about what
types of e-mail it will accept and which it considers spam is
really based on internal policies: a medical practice, for
example, will be more likely to accept e-mail that includes the
names of body parts than will a financial services company.
Similarly, the types of e-mail that an organization will retain
for long periods, how long they will retain them, which content
must be encrypted before being sent, etc., are all based on
policies that an organization has established, either explicitly
or implicitly.

To address messaging management based on policies, IntelliReach
recently introduced its mx2020 offering, a comprehensive
messaging management system. Mx2020 provides a single point of
management for managing e-mails entering or leaving an
organization by allowing the creation of policies from a single
administrative interface.

For example, using this interface, an e-mail can be processed
using a variety of policies that determine, among other things,
whether the message should be passed through to the recipient or
quarantined based on its content; whether or not the message
should be retained because of its content, recipient or sender
and, if so, for how long it should be retained; and whether the
message should be encrypted based on a variety of factors. In
essence, mx2020 provides a way for an organization to bring
together all of its policies regarding the disposition of e-mail
into a single management interface. The system comes with a
collection of pre-made policies and allows organizations to
create as many additional policies as it needs.

Back in the "old" days, all you needed was a good anti-virus
capability in front of your e-mail server to protect your
organization and users. Then along came the need to manage spam,
then came the need for good archiving and retention practices,
then came along spyware and encrypted messaging and other needs.
As a result of the increasing number of requirements for
processing e-mail, Osterman Research has found that most
organizations want an integrated management system that allows
them to manage all of these capabilities from a single
interface. For organizations that need or want to do so, mx2020
is certainly worth a serious look.

The top 5: Today's most-read stories

1. Symantec AntiVirus Scan Engine has serious bug
<http://www.networkworld.com/nlmsg8504>
2. How to solve Windows system crashes in minutes
<http://www.networkworld.com/nlmsg7719>
3. IETF effort promises fewer net failures
<http://www.networkworld.com/nlmsg8505>
4. Nortel's uphill battle
<http://www.networkworld.com/nlmsg8078>
5. You won't find this book on Oprah's list
<http://www.networkworld.com/nlmsg8506>

_______________________________________________________________
To contact: Michael Osterman

Michael D. Osterman is the principal of Osterman Research
<http://www.ostermanresearch.com/>, a market research firm that
helps organizations understand the markets for messaging,
directory and related products and services. He can be reached
by clicking here <mailto:michael@ostermanresearch.com>
_______________________________________________________________
This newsletter is sponsored by Nokia
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ARCHIVE LINKS

Archive of the Messaging newsletter:
http://www.networkworld.com/newsletters/gwm/index.html
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FEATURED READER RESOURCE

IT PROS SHARE THEIR TALES OF MAKING ITIL WORK

Running an enterprise network is challenging. IT organizational
change can be even more so if managers don't balance efforts
proportionally across people, process and technology.
Implementing best practices frameworks such as Information
Technology Infrastructure Library (ITIL) can help, but they
introduce their own set of challenges. Click here for more:

<http://www.networkworld.com/news/2005/092205-itil.html>
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