Messaging management: Do you want it all from one vendor?

NETWORK WORLD NEWSLETTER: MICHAEL OSTERMAN ON MESSAGING
10/25/05
Today's focus: Messaging management: Do you want it all from
one vendor?

Dear networking.world@gmail.com,

In this issue:

* Messaging management: One-stop shop or best-of-breed?
* Links related to Messaging
* Featured reader resource
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USERS AWASH IN EMERGING WIRELESS OPTIONS

The days of simply giving traveling employees a cell phone for
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Today's focus: Messaging management: Do you want it all from
one vendor?

By Michael Osterman

It used to be, back in the olden days of e-mail management, that
if you ran good anti-virus defenses and maintained e-mail
servers properly you were pretty much ahead of the game in terms
of good management of your e-mail infrastructure. Then along
came the deluge of spam; the need to focus more on encrypting
messages; the need to scan outbound messages for confidential
and other sensitive information; and the need to implement sound
disaster recovery, as well as to keep on top of spyware. Then
there's the need for regulatory oversight, managing the
increased use of consumer instant messaging in the workplace and
the threat of IM-oriented malware. The result is that messaging
administrators face a lot of different problems that need to be
solved properly in order to keep messaging running 24/7.

While best-of-breed solutions work very nicely to address these
problems, a collection of eight or 10 different vendors' systems
can be difficult to manage given the potential for unexpected
interactions between them, different upgrade cycles, etc. As a
result, our research finds that the vast majority of people who
manage e-mail systems want an integrated messaging management
system that will allow them to have a single view into all of
the functions they need to manage messaging properly.

Vendors are responding to this market demand by offering new
capabilities in their products, acquiring companies that offer
point solutions that can be integrated with other complementary
systems, or both. The market's need for integrated messaging
management is the key driver for all messaging acquisitions
we've been seeing in the past year or so, including those by
Symantec, Microsoft, Computer Associates and many other
companies. And, it's the driver that will keep these
acquisitions coming at a regular pace throughout the next 12 to
18 months.

In short, many vendors are becoming "one-stop shops" of
messaging management functionality, a trend that will continue
unabated for the foreseeable future. I'd appreciate getting your
feedback on the usefulness of these one-stop shop approaches vs.
selecting best-of-breed capabilities: please drop me a line at
<mailto:michael@ostermanresearch.com>.

The top 5: Today's most-read stories

1. Cisco talking IP-radio nets
<http://www.networkworld.com/nlmsg9547>
2. School traps infected PCs in its web
<http://www.networkworld.com/nlmsg9548>
3. Cartoon of the Week <http://www.networkworld.com/nlmsg9549>

4. Juniper gains corporate network ground
<http://www.networkworld.com/nlmsg9550>
5. Cisco finally brings security push to LAN
<http://www.networkworld.com/nlmsg9057>

_______________________________________________________________
To contact: Michael Osterman

Michael D. Osterman is the principal of Osterman Research
<http://www.ostermanresearch.com/>, a market research firm that
helps organizations understand the markets for messaging,
directory and related products and services. He can be reached
by clicking here <mailto:michael@ostermanresearch.com>
_______________________________________________________________
This newsletter sponsored by Xerox
Learn About Smarter Document Management in the Office

Need to manage documents more effectively, control costs and use
resources more efficiently? Learn about the benefits and basic
framework needed for implementing Smarter Document Management.
http://www.fattail.com/redir/redirect.asp?CID=118138
_______________________________________________________________
ARCHIVE LINKS

Archive of the Messaging newsletter:
http://www.networkworld.com/newsletters/gwm/index.html
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FEATURED READER RESOURCE

Network World New Data Center: Spotlight on Advanced IP

Piecing Together the Next Generation IT Architecture. This 5th
installment in a 6 part series takes a look at at On-demand
services, automated management, and management technologies.
PLUS, see how two IT Execs are plotting their way to an all
IP-world. This NDC issue has it all, click here to read now:

<http://www.networkworld.com/supp/2005/ndc5/>
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