Extreme gets into management services

NETWORK WORLD NEWSLETTER: JEFF CARUSO ON HIGH SPEED LANS
10/11/05
Today's focus: Extreme gets into management services

Dear networking.world@gmail.com,

In this issue:

* Extreme offers services for managing devices
* Links related to High Speed LANs
* Featured reader resource
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Today's focus: Extreme gets into management services

By Jeff Caruso

Extreme Networks this week introduced a management-services
program for its customers.

Services have long been touted as a potentially huge growth area
for technology companies. For example, tech giant IBM got into
services a long time ago, and today services represent half of
IBM's business, bringing in tens of billions of dollars a year.

It's also generally agreed that services are going to play a
significant role in the future of Microsoft. As the company
turned 30
<http://www.networkworld.com/news/2005/100305-microsoft.html?rl>
analysts said Microsoft may need to turn to services to keep up
its growth, which won't likely be coming from software.

Extreme obviously isn't the same size as these other companies,
but the principle remains the same. Not only do services
represent a revenue opportunity for the vendor, but they also -
if done well - can help to endear customers to the vendor for
the long term.

Extreme's Premier Services Program
<http://www.networkworld.com/news/2005/101005-extreme.html?rl>
aims to bring users hosted management tools to give them
visibility into devices on their networks. Extreme promises the
services will offer in-depth information on application and
infrastructure availability and performance.

Customers can choose services for network monitoring, network
cost/system optimization, traffic and application analysis,
security optimization, convergence planning and management, and
network documentation.

Extreme says the services can be deployed in a matter of hours
and can scale to thousands of devices. The services are
available now, and a "virtual tour" is available at Extreme's
Web site <http://www.networkworld.com/nllan8549>.

The top 5: Today's most-read stories

1. Symantec AntiVirus Scan Engine has serious bug
<http://www.networkworld.com/nllan8550>
2. How to solve Windows system crashes in minutes
<http://www.networkworld.com/nllansalert7676>
3. IETF effort promises fewer net failures
<http://www.networkworld.com/nllan8551>
4. Nortel's uphill battle
<http://www.networkworld.com/nllan8094>
5. You won't find this book on Oprah's list
<http://www.networkworld.com/nllan8552>

_______________________________________________________________
To contact: Jeff Caruso

Jeff Caruso is managing editor of online news for Network World.
He oversees daily online news posting and newsletter editing,
and writes the NetFlash daily news summary, the High-Speed LANs
newsletter and the Voices of Networking newsletter. Contact him
at <mailto:jcaruso@nww.com>
_______________________________________________________________
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LANs/Routers Research Center:
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_______________________________________________________________
FEATURED READER RESOURCE

IT PROS SHARE THEIR TALES OF MAKING ITIL WORK

Running an enterprise network is challenging. IT organizational
change can be even more so if managers don't balance efforts
proportionally across people, process and technology.
Implementing best practices frameworks such as Information
Technology Infrastructure Library (ITIL) can help, but they
introduce their own set of challenges. Click here for more:

<http://www.networkworld.com/news/2005/092205-itil.html>
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