One acquisition closes, another agreement opens

	First Look: Airtime video chat service for Facebook | Cisco touts TelePresence endpoint for 'harsh' environments
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	One acquisition closes, another agreement opens Two acquisitions caught our attention this week: Avaya has closed on its acquisition of Radvision announced earlier this year, while Verizon Communications has announced an agreement to acquire Hughes Telematics Inc. Read More RESOURCE COMPLIMENTS OF: Cisco Evolve Customer Care with Collaboration Using collaboration technology to improve customer service gives your company an opportunity to evolve beyond traditional service models to create better customer relationships. While the telephone will always be an option, many customers want experiences where chat, social media, video and self-service are also part of the norm. Download a new white paper from ZK Research to learn how using collaboration technology can help your organization improve customer responsiveness and provide customers with self-service offerings, leading to greater loyalty. In this Issue First Look: Airtime video chat service for Facebook Cisco touts TelePresence endpoint for 'harsh' environments Competition, games can bring about enterprise app advances For tech staffers, working remotely requires more than Wi-Fi and a desk The Gearhead Show: 8 Teeny Tiny Computers WHITE PAPER: Aerohive Eliminate Architectural Limitations of WLANs Reduce the cost and complexity of wireless networks with cloud-enabled, distributed Wi-Fi and routing. By removing the architectural limitations of traditional WLANs, you can support identity-based access and enable delivery of mission-critical applications and services to any user, on any device, at any time without a single point of failure. Read now! First Look: Airtime video chat service for Facebook I just took Airtime, the new video chat service from start-up stars Shawn Fanning and Sean Parker, for a spin on Tuesday, its first day of general availability. My first impressions: It works fine, though I'm not sure I'll get addicted to it. Read More WHITE PAPER: CommVault Gartner Newsletter: Traditional Backup Read this Gartner-CommVault co-branded newsletter to understand why modern data protection is the best alternative to traditional backup. Learn More Cisco touts TelePresence endpoint for 'harsh' environments Cisco this week unveiled a TelePresence endpoint for workers in nontraditional settings, like those caught in a storm, stuck in traffic or otherwise detached from the usual 9 to 5 business world. Read More WHITE PAPER: Certeon Accelerate Business Continuity This lab-validated performance results report will enable IT and SAN administrators to take complete advantage of volume replication while reducing replication-based WAN traffic. Learn more. Competition, games can bring about enterprise app advances Back in 2006, Jim Lavoie, president of Rite Solutions, a Defense Department software contractor, wanted his employees to play a more active role in innovating new ideas. But he knew a top-down approach from management ordering such behavior wouldn't work. "Organizations that are smart enough to ask employees for ideas know that the best approach is to do it in a fun way," he says. "If it's not fun, it's work; and if it's work, it sucks." Read More For tech staffers, working remotely requires more than Wi-Fi and a desk Web services, VoIP and other technology may have turned any place with an Internet connection into an office and decreased the importance of an IT professional's location, but a range of factors contribute to how enterprise telecommuting policies are developed and who should untether from the traditional workplace, said IT executives and staffing professionals. Read More The Gearhead Show: 8 Teeny Tiny Computers Read More
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