Microsoft tweaks Windows service pack support

	Patch Tuesday: Microsoft safeguards video, Adobe secures PDFs | Microsoft wants you to get on the bus, Gus
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	Microsoft tweaks Windows service pack support Microsoft modified its support policy on service packs, and will now take calls from customers running outdated editions of Windows. "Our former policy was to generally turn away customers when they called about problems with outdated service packs," said Jared Proudfoot, group manager of Microsoft Support. "Under the revised policy, we will help those customers." Read More WHITE PAPER: Qwest Connecting to Better Customer Service Less than a third of surveyed IT executives believe their companies are "highly effective" at adapting to changing customer needs and priorities. Businesses that build a robust voice and data network infrastructure can achieve a high level of responsiveness, and transform customer information and feedback into actionable results. Click here. In this Issue Patch Tuesday: Microsoft safeguards video, Adobe secures PDFs Microsoft wants you to get on the bus, Gus Microsoft acts to avoid Windows blue screen repeat Can Microsoft's Kin catch the mobile social networking wave? Microsoft's Silverlight 4 available Thursday Microsoft signs outsourcing pact with Indian giant Infosys User engagement: Creativity counts! How to make Windows 7 boot up and shut down faster Trashed laptops: When bad things happen to (mostly) good PCs Windows Vista SP1 needed for support to continue WHITE PAPER: Citrix Systems Minimize Datacenter Costs with Server Offload This technical guide helps you learn how to reduce your server costs up to 60%. You'll gain valuable information on how Citrix NetScaler helps reduce datacetner costs with server and infrastructure offload. Read More! Patch Tuesday: Microsoft safeguards video, Adobe secures PDFs Microsoft unloads 11 updates for 25 vulnerabilities on Patch Tuesday while Adobe also gets IT managers' attention with its security advisory for Adobe Reader and Acrobat. Read More Microsoft wants you to get on the bus, Gus Microsoft is marketing a road show along the Eastern Seaboard promoting Windows 7 and Office 2010 as though it were an odyssey to a modern day Woodstock. Read More Microsoft acts to avoid Windows blue screen repeat Microsoft took steps Tuesday to avoid repeating the debacle two months ago that left Windows XP users staring at the notorious "Blue Screen of Death" after they applied a patch. Read More WEBCAST: HyTrust 8 Tips for Virtualization Under Control Examine 8 tips that will show you how to virtualize more critical workloads with confidence. From security planning and policy management to automation and access controls, get expert advice on how to build a more secure virtual infrastructure to accelerate the virtualization of business-critical applications. Learn More! Can Microsoft's Kin catch the mobile social networking wave? Microsoft CEO Steve Ballmer's comment last September that his company had "screwed up" with Windows Mobile had some theorizing that Microsoft's handheld team was in disarray and probably unable to take on the Apple iPhone and other devices. Read More Microsoft's Silverlight 4 available Thursday The rich Internet technology is getting a boost in business-oriented capabilities. Read More Microsoft signs outsourcing pact with Indian giant Infosys Microsoft has signed a deal to turn over management of its IT help desk and and other support groups to Indian outsourcer Infosys. Read More WHITE PAPER: Oracle Oracle Accelerate - Not Just Smart But Timely This video highlights the Oracle Accelerate program - a group of pre-configured, tested solutions that combine Oracle enterprise applications and rapid implementation tools with industry-specific bundles. The program reduces the time, complexity and cost of deploying Oracle and is implemented by highly trained partners. Learn More. User engagement: Creativity counts! Susan Hanley: This week, I had the wonderful opportunity to travel to Montreal, Canada for the SharePoint Summit. In my talk about designing successful SharePoint solutions, we had a collaborative exchange about creating ideas to encourage user engagement. In this post, I'll share my favorite suggestion from the audience and a few ideas of my own. Read More How to make Windows 7 boot up and shut down faster QUESTION: I installed Windows 7 just eight weeks ago, but I'm already frustrated with its 50-second bootup and 82-second shutdown times. How can I improve these speeds? Read More Trashed laptops: When bad things happen to (mostly) good PCs We scoured the Web to find true tales of splintered, shattered, and smashed laptops. Read More Windows Vista SP1 needed for support to continue From today, only Windows Vista users that have installed Service Pack 1 or above will be eligible for support for the operating system from Microsoft. Read More
	Join us on LinkedIn Discuss the networking issues of the day with your colleagues, via Network World's LinkedIn group. Join today! - Jeff Caruso, Executive Online Editor Today from the Subnet communities 15 copies of CompTIA A+ study kits (book, video, flash cards) are available from Cisco Subnet.Deadline April 30. 15 books on Microsoft Systems Center Enterprise suite are available, too. SLIDESHOWS 10 useful Google Chrome Experiments Google's Chrome Experiments is a Web site that showcases JavaScript programs which deliver a rich user-graphics experience. To date, there are about 80 projects featured on Chrome Experiments. Here are the 10 most useful. Interop history quiz The venerable networking tradeshow Interop convenes this month in Las Vegas. Answer the following 10 questions about Interop, keep score and see how you stack up at the end. MOST-READ STORIES Cisco product delays opening doors for rivals Apache project server hacked, passwords compromised Would your spouse leave you if you did this to your residence? Fedora 13 beta released with many goodies for the enterprise Twitter to start pushing advertising to users Steve Jobs confirms no more support for original iPhone VMware, Salesforce.com to unveil cloud computing service Meet the MacBook Pro's Core i5 and i7 chips How to get the best cell phone service possible Man who left USB drive in shared PC waived privacy claims
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