Monday, March 02, 2009

Taming BlackBerry support costs

BoxTone automates help desk functions
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Spotlight Story
Taming BlackBerry support costs

Joanie Wexler By Joanie Wexler
Research In Motion (RIM) made headlines last week by default when Visto acquired the former Good Technology, a RIM competitor, from Motorola. The move spurred talk that Visto is taking on RIM's BlackBerry e-mail push-service empire. Meanwhile, however, for the scores of RIM shops content to continue growing their BlackBerry user populations, automated tools quietly emerged to help them contain costs. Read full story

Joanie Wexler is an independent networking technology writer/editor in Silicon Valley.

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Enterprise Wireless Networking: Outlook for 2009
Join noted wireless industry analyst Craig Mathias, as he provides his annual outlook on what will be important in wireless networking this coming year.

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03/02/09

Today's most-read stories:

  1. Verizon Wireless takes aim at pesky 'Rabbit'
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  3. Cisco unleashes a dozen security updates
  4. Commerce chief faces five Internet emergencies
  5. $100 PS3 price drop coming by June 'at the latest'
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  7. Economic downturn not taking the fight out of Microsoft
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  10. Obama's broadband stimulus: Will wireless fit the bill?
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