| When applications perform badly, is the CYA approach good enough? Throughout the years, we have done a lot of seminar tours on topics such as wide-area networking and network and application optimization. On these tours, invariably some speaker asks the audience who gets blamed when ... Eliminating the mean time to innocence As is the case with most industries, there is a lot of conventional wisdom that surrounds our industry. By conventional wisdom we mean the set of beliefs that guide how organizations think about Information Technology. The challenge, of course, is that sometimes the conventional wisdom is incorrect and it guides IT organizations in the wrong direction. With that in mind, the next two newsletters will take a look at some of the prevailing conventional wisdom with an eye to whether or not it is indeed accurate. Why your network must constantly evolve, Part 1 At the end of the dot-com era many companies questioned the business value of IT. One of the industry leaders who encouraged this line of thinking was Nicholas Carr who wrote the provocative article "IT Doesn't Matter," published by Harvard Business Review. To Carr's way of thinking IT is a utility just like electricity and water. He stated that while you would never open a building without electricity, water and IT, those utilities do not help your company to be more competitive. What he got right is that IT unto itself does not matter, however, what he missed is that just because a lot of the components of IT are a commodity that does not mean that every IT organization is equally adept at planning and managing IT in general, or the network in particular. In addition, while technology itself does not matter, what a company does with technology matters greatly. Why your network must constantly evolve, Part 2 - Network World Last time, we stated our belief that an IT organization's competence in planning and managing the IT infrastructure in general, as well as the network infrastructure in particular, determines the degree to which the ... Cisco Type A phones and daylight savings bug Cisco Type A phones in Cisco Unified Communications Manger versions after 5.1 have a bug with daylight savings, reports Cisco Subnet blogger Dennis Hartmann. With the new 7925, Cisco offers three IP WLAN phones Cisco currently offers three different wireless IP phones. Each has its disadvantages and advantages. Dennis Harmann offers you a list of the pros and cons of each on his Cisco Unified Communications blog. Enter for a Microsoft training giveaway from New Horizons
New Horizons Computer Training is offering a free Microsoft training course worth up to $2,500 to be given to one lucky Microsoft Subnet reader. Deadline for entry is March 31. Network World on Twitter Get our tweets and stay plugged in to networking news. | 
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