Thursday, October 29, 2009

Complexity of RCA

Virtualization - Process Improvement - Change Management

COMPUTERWORLD

New Technologies Impact Root Cause Analysis

Root cause analysis has become more difficult due to increased data center complexity. In this Webcast, analyst firm, RedMonk, discusses how virtualization, multi-tier applications and cloud computing are impacting root cause analysis. Hear their recommendations on how you can gain better visibility into the infrastructure and improve RCA processes.

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The CIO's New Guide to Design of Global IT Infrastructure -  Five principles that are driving radical redesign

Is it possible to eliminate the impact of distance?  This paper explores the 5 key principles successful CIOs are using to redesign IT infrastructure of any size.  Learn how to be prepared to adapt your environment in a way that supports distributed employees, anytime anywhere collaboration and the need for business continuity during a disaster. 

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