NEW Must Reads Issue | Focus: Customer Engagement

FEATURED COVERAGE Big Data Analysis Drives Revolution in Travel Goodbye IT, Hello Digital Business MetLife Uses NoSQL For Customer Service Breakthrough 6 Ways To Make Promoted Tweets Pay Off Big Data Reveals Weather-Related Shopping Patterns Digital Business Requires Dose Of Humility Dear , Your InformationWeek Must Reads issue on customer engagement is now available. In this issue, find out how big data analysis is revolutionizing how people travel, the ways in which promoted tweets can reach customers, how becoming a digital business will make you humble -- and much more. Check out this Must Reads issue for practical customer engagement insights. We welcome your feedback. Please drop us a note and tell us what you think. Thank you. Rob Preston Editor In Chief, InformationWeek rob.preston@ubm.com

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