Monday, April 08, 2013

Mitel releases cloud-based contact center solution

  SIP trunking: The savings are there but the transition is complex | Box CEO Aaron Levie: The post-PC era and our partnerships will help us win
 
  Network World Convergence and VoIP

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Mitel releases cloud-based contact center solution
Mitel has announced the release of its Mitel AnyWare Cloud Contact Center solution as the latest addition to the company's suite of cloud-based products. Mitel's contact center solution is targeted to address the small and midsize business market. The contact center service is integrated with the Mitel Anywhere suite of cloud-based unified communications features, bundled with a package that also includes local and long distance calling for about $65 per user. Read More


WHITE PAPER: Cisco Systems

Winning Strategies for Omnichannel Banking
Research reveals new ways for banks to prosper. Customers are ready for omnichannel experiences. Respond now-learn how to manage the transition to omnichannel banking and reap the rewards of delivering innovative services. Read Now

WHITE PAPER: Netscout Systems Inc.

Service-Oriented Performance Management Strategy
This white paper is to help IT organizations adopt a management methodology that enables them to improve the user experience by focusing on service delivery management. Learn More.

SIP trunking: The savings are there but the transition is complex
The merits of SIP trunking have been talked about for years and now it looks like businesses are aggressively adopting the technology, lured by striking cost savings and the promise of new functionality that their old phone networks just couldn't support. Read More


WHITE PAPER: Citrix Systems

Best Practices for Implementing 2048-bit SSL
Ready for 2048-bit SSL? Not with F5. Shift to Citrix NetScaler. 2x faster 2048-bit SSL performance. Download the Citrix and Verisign 2048-bit Performance Kit. Learn More

Box CEO Aaron Levie: The post-PC era and our partnerships will help us win
It's no surprise that Box, the content management and collaboration company born in the cloud, has met with so much success among small-to-medium businesses. The service provides SMBs with the kind of enterprise-class content capabilities that they didn't have the money and resources to deploy before. Read More


WHITE PAPER: HP, Microsoft & Intel

HP reference configuration for Premium OLTP
This paper describes a hardware and software reference architecture for using HP hardware to deploy very large and highly transactional Microsoft® SQL Server 2008 R2 OLTP database systems in tier 1 enterprise application environments. Learn More!

Will Android users feel welcome in Facebook's Home?
As you've no doubt heard by now, Mark Zuckerberg and his Facebook friends showed off the social network's hugely hyped new push into the mobile world at a media event held Thursday at the company's Silicon Valley HQ. And while some were no doubt disappointed that Facebook didn't release its own phone or re-branded fork of Android, the Home launcher should prove a lot more accessible to current Android users. Read More

Facebook and Minnovation
Facebook's big announcement was a big "so what?" and minimal innovation at its finest Read More

 
 
 

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