Tuesday, September 20, 2005

IM continues steady climb in workplace despite risks

NETWORK WORLD NEWSLETTER: MICHAEL OSTERMAN ON MESSAGING
09/20/05
Today's focus: IM continues steady climb in workplace despite
risks

Dear networking.world@gmail.com,

In this issue:

* Survey on instant messaging in the workplace
* Links related to Messaging
* Featured reader resource
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This newsletter is sponsored by HP
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Today's focus: IM continues steady climb in workplace despite
risks

By Michael Osterman

We are just wrapping up our twice-yearly tracking survey of
instant messaging in the workplace. The results are not
particularly stunning, but they reflect the maturation of the IM
market and its continued growth.

Here are some of the results from the research:

* Twenty-six percent of e-mail users in the workplace use IM on
a regular basis while at work, up slightly from 24% as we found
in the March survey. This figure continues to creep up
consistently as new users realize the benefits of using IM in
the workplace.

* Fifty-two percent of organizations are using IM for real-world
business applications, identical to what we found in our last
survey. While this figure is impressive given that consumer IM
clients dominate the use of IM in the workplace, we expect this
figure to climb significantly as organizations roll out their
own enterprise-grade IM systems and/or provide enterprise
features to the current base of IM clients, instead of relying
solely on the viral nature of IM to expand its use.

* Two-thirds of organizations are concerned or very concerned
about the potential for viruses, worms and other threats to
enter their networks through IM. This is the highest percentage
of respondents that are this concerned since we added this
question to the tracking survey last year. I suspect that this
concern is due, in large part, to the well-publicized nature of
the growing number of IM threats that have affected IM systems -
the number of IM threats so far in 2005 is dramatically higher
than for all of 2004.

* The three leading consumer IM clients - AOL Instant Messenger,
MSN Messenger and Yahoo Messenger - continue to be the three
leading workplace IM clients. Lotus Instant Messaging and Web
Conferencing (Sametime) continues as the leading enterprise IM
system in use, although Microsoft Live Communication Server
continues to increase its penetration. Surprisingly, Google Talk
is already present in a significant percentage of the
organizations we surveyed, despite the fact that it was
introduced only recently.

Highlights of the tracking survey are available here
<http://www.ostermanresearch.com/results/orresults_2005-09.pdf>.

The top 5: Today's most-read stories

1. McAfee, Omniquad top anti-spyware test
<http://www.networkworld.com/nlmsg6958>

2. DemoFall preview <http://www.networkworld.com/nlmsg7322>

3. EBay bid shows promise of VoIP
<http://www.networkworld.com/nlmsg7323>

4. The rise of the IT architect
<http://www.networkworld.com/nlmsg7324>

5. Volunteers rebuild Gulf Coast communications with wireless
nets <http://www.networkworld.com/nlmsg7325>

_______________________________________________________________
To contact: Michael Osterman

Michael D. Osterman is the principal of Osterman Research
<http://www.ostermanresearch.com/>, a market research firm that
helps organizations understand the markets for messaging,
directory and related products and services. He can be reached
by clicking here <mailto:michael@ostermanresearch.com>
_______________________________________________________________
This newsletter is sponsored by HP
FROM THE NETWORK CORE TO THE NETWORK EDGE

Traffic management becomes critical as your network
infrastructure expands to support different types of traffic and
users. Most traffic management solutions have serious
limitations: too expensive, difficult to use, and overly taxing
on bandwidth. However ProCurve Networking by HP addresses these
requirements, overcomes the limitations of other solutions, and
gives you valuable insight into LAN performance. Click here to
download HP's Traffic Management Whitepaper
http://www.fattail.com/redir/redirect.asp?CID=115453
_______________________________________________________________
ARCHIVE LINKS

Archive of the Messaging newsletter:
http://www.networkworld.com/newsletters/gwm/index.html
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Webcast: DNS Best Practices for Building Resilient Active
Directory Infrastructure

In this informative session, we will explore practical examples
of modern DNS best practices that support nonstop AD services in
the network. Sign up and watch this on-demand webcast today:
http://www.fattail.com/redir/redirect.asp?CID=114710
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FEATURED READER RESOURCE

IS IT THE NETWORK OR THE STORAGE THAT'S THE PROBLEM?

Midsize and larger businesses often find their IT topology has
become a complex mix of servers, networks and storage systems.
Many of these companies also route long-haul traffic over
fiber-based networks - metropolitan-area networks, WANs and
private optical networks. Who's responsible when a
storage-related problem occurs on a fiber network? For more,
click here:

<http://www.networkworld.com/nlmsg7093>
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