Wednesday, September 09, 2009

InVox launches cloud-based voice service

AT&T Responds to iPhone MMS Irritation; Outsourcing UC management
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Spotlight Story
InVox launches cloud-based voice service

Wrapping up our coverage from last week's IT Expo in Los Angeles, InVox launched a cloud-based voice service that includes a robust interactive voice response feature. We had a chance to see a demo of the beta version via Web conference in advance of the show, and watched as the voice system was easily and quickly configured by the user through a drag-and-drop user interface. Read full story

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AT&T Responds to iPhone MMS Irritation
AT&T's been catching a lot of flak since announcing its delayed launch of MMS support for the iPhone this week. In addition to missing its original (and self-set) "late summer" deadline for introducing the multimedia messaging service, the company has neglected to provide any update on the status of tethering -- another long-demanded feature made available by the iPhone 3.0 update but not yet offered to AT&T customers.

Outsourcing UC management
Organizations increasingly view UC as a way to enable both improved internal productivity and richer customer interactions. The benefits of UC become even more apparent if you look at how businesses have evolved: workers are increasingly distributed, conducting business from branch locations, home offices, coffee shops and partner sites.

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Sifting through all of the free sites and services available on the Web, you've probably come up with some favorites, such as instant messaging tools or video streaming sites like Hulu. Those are great, but what about freebies that displace something for which you usually pay? Think beyond free antivirus software and other no-cost PC utilities--how would you like free long-distance calling, MP3 downloads, e-books, and text messaging? I'll show you how to score those and more.

How to make yourself layoff-proof
IT pros and career experts share 10 tips that could help tech workers avoid being laid off, even as the economy begins its gradual recovery.

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September 09, 2009

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