8x8 unveils cloud-based global contact center solution

	Verizon bids $4.4 billion for AOL | Skype vs. Skype for Business: Who can stick with the free app, who needs to upgrade
	Network World Convergence and VoIP
	8x8 unveils cloud-based global contact center solution 8x8 announced the launch of 8x8 Virtual Contact Center (VCC) Global today as a milestone as a new milestone in its Global Reach initiative. To read this article in full or to leave a comment, please click here Read More RESOURCE COMPLIMENTS OF: Crestron Finally, a managed AV network that works like an IT network Only Crestron offers an enterprise-class AV platform, based on open standards, that is highly repeatable and scalable, can be deployed, monitored, and managed on the network, and leverages your existing infrastructure and security policies, such as SSL, TLS, 802.1x, Active Directory. Crestron takes a holistic view of the entire enterprise, focusing on business processes, services, and the user experience. Learn how Crestron makes businesses and organizations, like yours, more productive. In this Issue Verizon bids $4.4 billion for AOL Skype vs. Skype for Business: Who can stick with the free app, who needs to upgrade Microsoft expands Skype Translator beta to all comers Citrix Workspace Cloud lets users be productive and secure from virtually anywhere Microsoft fixes 46 flaws in Windows, IE, Office, other products WHITE PAPER: EMC | VMware Enterprises Forge Ahead with Hybrid Cloud Plans In this white paper, read about hybrid cloud solutions that meet or exceed enterprise requirements for security, manageability, compatibility and support. Learn More Verizon bids $4.4 billion for AOL Verizon Communications has agreed to buy AOL for about $4.4 billion, as it looks to build more extensive digital and video platforms to drive future growth.Network operators have to find new ways to make money as their traditional revenue streams are under pressure from a new generation of companies such as Skype, Facebook and WhatsApp.Verizon’s acquisition plan further drives its LTE wireless video and OTT (over-the-top) video strategy, the operator said, adding that its plan is to deliver services to customers over a global multiscreen network platform;AOL’s key assets include its subscription business: Media brands such as The Huffington Post, TechCrunch, Engadget, Makers and AOL.com, as well as original video content, according to Verizon. The company is also after AOL’s programmatic advertising platforms, and looks to combine that with its own assets to build a mobile-first advertising platform.To read this article in full or to leave a comment, please click here Read More WHITE PAPER: IBM Selecting a Web Content Management Solution According to Ovum, selecting an appropriate web content management (WCM) system has become a challenge for organizations due to the array of products available. Read their latest report and find out: -How the WCM market is evolving -Why IBM Customer Experience Suite is considered a market leader Learn More Skype vs. Skype for Business: Who can stick with the free app, who needs to upgrade Now there are two Skypes for online videoconferencing: the free, consumer version most of us know, and Skype for Business. This rebranded, redesigned Microsoft Lync takes the look and feel of the consumer Skype we all know and applies it to the enterprise.  Microsoft Contact management in Skype for Business, as with the standard Skype client, puts status and availability information right at your fingertips.To read this article in full or to leave a comment, please click here Read More WHITE PAPER: ViON Big Data and Analytics: Effective Tools to Enhance Security Analytics and data management cannot only add tremendous business value from the standpoint of business intelligence and decision-making, it can also significantly increase organizations' security posture. Read this paper to see how. Learn More Microsoft expands Skype Translator beta to all comers Microsoft today expanded the beta of Skype Translator, the real-time translation service demonstrated last fall, to all interested testers. Previously, the app had been available to a smaller invite-only audience. Skype Translator translates both sides of a video chat conversation to and from English, French, German, Spanish, Italian and Mandarin. It also translates text chat content in another 44 languages, including Arabic, Dutch, Japanese, Russian and Swedish.To read this article in full or to leave a comment, please click here Read More Citrix Workspace Cloud lets users be productive and secure from virtually anywhere Citrix invaded Orlando this week for its annual Citrix Synergy event. Company executives are outlining the vision for the future and unveiling new products and services designed to work toward that future. One new tool shared by Citrix this week is Workspace Cloud.Citrix Workspace itself isn’t new. The Citrix Workspace Suite offers customers a collection of tools and services that enable employees to access and work with company apps and data securely from PCs and mobile devices. Workspace lets users access apps, data and services over any network and from virtually any device. What sets the new Workspace Cloud platform apart is that Citrix is now offering to take the management and maintenance of the Workspace backend and deliver it from the cloud.To read this article in full or to leave a comment, please click here Read More Microsoft fixes 46 flaws in Windows, IE, Office, other products Fourteen critical vulnerabilities in Internet Explorer were among the targets of Microsoft’s monthly batch of security patches released Tuesday. In all, it fixed 46 vulnerabilities across products including Windows, Internet Explorer and Office.The patches were organized in 13 security bulletins, three flagged as critical and ten as important. The critical bulletins, MS15-043, MS15-044 and MS15-045, cover remote code execution vulnerabilities in Windows, IE, Office, Microsoft .NET Framework, Microsoft Lync and Silverlight.To read this article in full or to leave a comment, please click here Read More
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