10 tips of what to watch for in Microsoft and other cloud SLAs

	Microsoft launches machine learning as an Azure service | IBM's Robert LeBlanc has his head in the cloud
	Network World Cloud Computing
	10 tips of what to watch for in Microsoft and other cloud SLAs On Nov. 19, 2014 the IT department of a Texas contracting company started getting reports that the Microsoft Office 365 cloud-based email system was unavailable to its employees. Users couldn't get email on their phones or via Outlook. After the outage IT leaders filed a claim with Microsoft for a breach of the company's service-level agreement (SLA). But the response they got from Microsoft surprised them: Web access was still available so the service was not technically unavailable and therefore it was not a breach of the SLA. Read More WHITE PAPER: Spanning 3 Ways to Restore Salesforce Data Data loss in Salesforce can be disastrous for your organization. Understand the three options for restoring lost data so you're ready when the worst happens. In this paper learn: -3 methods for restoring lost Salesforce data -Challenges and benefits of each method -Best practices for backup and restore Learn More In this Issue Microsoft launches machine learning as an Azure service IBM's Robert LeBlanc has his head in the cloud How long will it take for internet of things Hello Barbie to be hacked? IBM throws $1B at storage 6 ways 'shadow IT' can actually help IT How a hybrid IT cloud service helped Findly reach new heights New SAP cloud app targets finance professionals President Obama's cybersecurity executive order fiasco Microsoft adds limited support for iCloud to Office for iPad, iPhone WHITE PAPER: Cloud Cruiser 7 Deadly Sins of Failed Cloud Projects How do you put together a good solid cloud strategy that satisfies the diverse needs and expectations of all the stakeholders? It should come as no surprise that a good solid plan with a well-defined use case, the right project team, and measurable success criteria is the common denominator in all of the success stories. Learn More Microsoft launches machine learning as an Azure service Microsoft has expanded the data-analysis offerings on its Azure cloud, offering a machine learning service to help organizations derive more insight from mountains of unstructured data. Read More IBM's Robert LeBlanc has his head in the cloud IBM's new man in charge of the cloud business is moving fast. Read More How long will it take for internet of things Hello Barbie to be hacked? Watch out world, here comes an internet-connected version of Barbie, complete with a wireless connection, microphone, speaker, advanced voice recognition capabilities, and a "customized cloud-based database of her owner's likes and dislikes" so Barbie can have "real" back and forth conversations with her owner. Read More WHITE PAPER: Cloud Cruiser Clarity & Cost Control in Delivering IT Services This paper explores the evolution of IT, with an emphasis on the control of IT services as they shift back to enterprise IT. We'll look at how this control comes with a price, in terms of complexity and lack of visibility into consumption costs, as well as the value these IT services can provide. Learn More IBM throws $1B at storage IBM's at it again.This week IBM announced it would pump $1 billion into developing new storage technology. Does Big Blue throwing $1B at something sound familiar? That's because it is. Let's recap IBM's other billion dollar bets. Read More 6 ways 'shadow IT' can actually help IT In most IT departments, the very words 'shadow IT' conjure visions of out-of-control users merrily spreading sensitive data on insecure services and unapproved devices, risking huge losses and costing IT personnel lost sleep. Read More How a hybrid IT cloud service helped Findly reach new heights Since 2002, when Amazon Web Services (AWS) initiated its suite of cloud-based solutions, the real-time cloud environment including managed services has become a worldwide phenomenon. I Read More WHITE PAPER: Nasuni 5 Ways Cloud-integrated Storage Reduces Costs Many companies are considering using cloud storage to reduce costs and the IT burden of storing data in the enterprise. Learn More New SAP cloud app targets finance professionals Hard on the heels of the recent announcement of its next-generation S/4Hana enterprise software platform, SAP on Wednesday unveiled a new software-as-a-service application aimed at finance professionals but delivering a consumer-like experience. Read More President Obama's cybersecurity executive order fiasco Security is a fundamental, but my sense of security is often counter to the profit motives of many, many organizations, and perhaps even and especially the U.S. government. Trust has been vanquished. Renewing it will be difficult. Read More Microsoft adds limited support for iCloud to Office for iPad, iPhone Microsoft today updated its Office apps for the iPad and iPhone to support Apple's iCloud storage service, a move reminiscent of last year's decision to support Dropbox. Read More
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