Reminder: Your Must Reads Issue On Customer Engagement

FEATURED COVERAGE What Penske Learned While Rebuilding Its E-Commerce Site How To Become A Customer-Facing CIO Finding The Breadcrumbs In Customer Data GM Custom Mobile App Helps Earn Customer Trust The Customer Chooses The Web Browser, Stupid 6 Ways CIOs Can Stay Ahead Of Customers Dear , In case you missed it, your InformationWeek Must Reads issue on customer engagement is now available. Must Reads are compendiums of our best recent coverage of a particular topic. In this issue, find out how Penske built a used-truck website to appeal to customers and search engines, why CIOs need to fully understand their companies' products and services, how to find the valuable insights hiding in data on consumer behavior, and much more. Check out this Must Reads issue for practical insights on customer engagement. We welcome your feedback. Please drop us a note and tell us what you think. Thank you. Rob Preston Editor In Chief, InformationWeek rob.preston@ubm.com

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