Last Chance: Get a USB | Big Data and Customer Interaction Analytics: How To Create An Innovative Customer Experience

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Get a USB | Big Data and Customer Interaction Analytics: How To Create An Innovative Customer Experience Date: Today, Thursday, November 21, 2013 ** Time: 11:00 AM PT / 2:00 PM ET **Can't make the live event? Register now to secure your on-demand access Be one of the first 50 to Register and get a 4GB Micro USB Connecter. Dear , Many insurers overlook the value of the data that exists in all types of interactions with policyholders, and have been hampered by a lack of tools that can help them go beyond administration system data to leverage the rich information that exists in interaction data. New capabilities such as speech analytics and multi-channel interaction reporting can help carriers combine interaction data with administration system data to plan and implement a more valuable big data solution that enriches customer experience, improves retention and enables cross selling and up selling. Register for this interactive webinar to discover how you can: Implement big data initiatives for improving the customer experience Prioritize which data is leveraged Realize the value of real-time speech analytics and interaction scoring Leverage data for future handling of interactions Reserve your seat today!

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