Monday, October 24, 2011

Contact Center and UC Developments: Avaya, ALU

ShoreTel links Android phones to corporate PBXs | Wi-Fi devices crowd 2.4GHz band; IT looks to 5GHz

Network World Convergence and VoIP

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Contact Center and UC Developments: Avaya, ALU
One acquisition and one divestiture to report in this edition: Avaya has acquired Aurix to add speech analytics features to its portfolio while Alcatel-Lucent has announced the selling of its Genesys contact center business to a private equity firm. Read More


RESOURCE COMPLIMENTS OF: Cisco Systems, Inc.

Cash in on Your Old PBX and Cut Costs
Replace your old PBX system and gain the immediate cost savings and productivity benefits of a Cisco Unified Communications solution. Cisco can help reduce monthly management and operating expenses, increase efficiency, and add new services for your business. Learn about the significant but limited time savings when you upgrade to Cisco. Click to continue

WHITE PAPER: Avaya

Avaya: Creating Fit for Purpose Data Center Networking
Simplified and optimized service orchestration maximizes the return from a virtualized computing environment. Click to read the White Paper.

ShoreTel links Android phones to corporate PBXs
Enterprise IT groups can now tie in Android-based mobile devices to corporate directories and IP PBXs, with the latest update by ShoreTel to its mobility software. Read More

Wi-Fi devices crowd 2.4GHz band; IT looks to 5GHz
Of the 470,000 Wi-Fi connections made on a recent day at Abilene Christian University, fully 94% used the 2.4GHz band, representing an extreme example of how today's surging number of Wi-Fi clients is crowding the band least able to accommodate them. Read More


WHITE PAPER: Emerson Network Power

Ten Steps to Increasing Data Center Efficiency
You can't manage what you don't monitor. That's why infrastructure monitoring is essential to data center optimization. Emerson Network Power outlines what you should be monitoring, how to monitor it and the results you can expect. Take the proactive approach to infrastructure monitoring. Read now

Got cyber insurance?
Heartland Payment Systems figured it was in pretty good shape when it took out a $30 million cyber insurance policy. Unfortunately, the credit card transaction processor was the victim of a massive data breach in early 2009 that resulted in losses estimated at $145 million. The insurance company did pay Heartland the $30 million, but the company was on the hook for the remaining $115 million. Read More

Researchers ID Skype users who also use BitTorrent
Entertainment companies seeking to trace people who are illegally file sharing may be interested in new research that could identify filesharers through their Skype accounts. A research team has figured out how to link online Skype users to their activity on peer-to-peer networks, a correlation that could represent a major threat to users' privacy. Read More


WHITE PAPER: IBM

Smarter Commerce -Cross-channel experience
Social networking, increased mobility, adoption of digital channels, increased consumer expectations and transparency across industries are just a few of the factors fundamentally reshaping customer interaction. Read More!

Skype Exploits: I know where you are, what you are sharing, and how to best stalk you
While lurking at Wilders Security Forum, I ran across a link to a research paper filled with terrible news for the half-billion registered Skype users. Security researchers have uncovered some really serious security and privacy flaws in Skype that could reveal the identities, locations over time, digital files, and even P2P activity of hundreds of millions of Skype users. In fact it's bad news for... Read More

10 LinkedIn Tips to Boost Your Job Search
Is your job search lagging? Not seeing the results you'd like? Check out these ten expert tips from CIO.com's Kristin Burnham to enhance your search. Read More

UAE police claim Blackberry outage made driving safer
Make of this what you will: Police in the United Arab Emirates contend that last week's extended BlackBerry service outage significantly reduced traffic accidents there. From a story in The National, based in Abu Dhabi: Read More



SLIDESHOWS

2011 tech industry graveyard
Fortunately for the tech industry, there's a lot more living than dying, with 2011 seeing the birth of everything from Apple's iPad 2 to the Google+ social network. But inevitably, 2011 has also seen its share of dead, killed, murdered, offed, obliterated companies, technologies and ideas as well. Here's your chance to pay last respects, and who knows, maybe a few of these will sprout back to life.

GOODIES FROM MICROSOFT SUBNET
We've got books on System Center and Microsoft training of the winner's choice from Webucator.. Enter here.Also: Please take our survey on certifications and your career

MOST-READ STORIES

  1. With lions on the loose, that Twitter limit can bite
  2. Skype exploits: I know where you are, and how to best stalk you
  3. Cheap power: An overnight revolution
  4. Gartner: The top 10 strategic technology trends for 2012
  5. FAQ on Son of Stuxnet
  6. Gartner: 10 key IT trends for 2012
  7. Day 1: Giving up Windows 7 for Ubuntu 11.10 for two weeks
  8. Private social networks playing Facebook role in more workplaces
  9. Android smartphone smackdown: Droid Razr vs. Galaxy Nexus
  10. SQL injection attack has compromised nearly 200,000 ASP.Net sites

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