Networking World: Exclusive: iPhone Woes Revealed In FCC, FTC Consumer Complaints

To view this mail in a browser, copy http://links.techwebnewsletters.com/servlet/MailView?ms=MzQ5MjY5ODAS1&r=MTM4NTY5MzE2NgS2&j=NzQ2MjgzMzIS1&mt=1&rt=0 into your browser.
Over The Air Weblog Newsletter
http://links.techwebnewsletters.com/ctt?kn=12&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

Friday, May 28, 2010

TABLE OF CONTENTS:

THE LATEST FROM OTA
- Exclusive: iPhone Woes Revealed In FCC, FTC Consumer Complaints
- Palm webOS Vet Defects To Google's Android Team
- Tiered Pricing Confirmed For Verizon's LTE Network
- The Tech Industry's Dirty Secret
- U.S. Gov: Pre-Paid Phones Are For Terrorists
- iPhone Due In June, Sky Is Still Blue
- Nexus One Already Hitting Retail Store Shelves
- Management Shake Up At Microsoft Mobile Division

ANALYTICS REPORTS
- E-Mail: Let's Get Unified
- Why IT Must Sort Out App Mobilization Challenges

WHITEPAPERS
- Smartphones: 7 Steps to Secure and Manage the Mobile Enterprise Smartphones
- Choosing an Enterprise-Class Wireless Operating System

MOBILE AND WIRELESS NEWS
- Google Nexus One Tries For Retail Sales
- FTC, FCC Reveal Complaints Filed Against Apple
- FCC Says 30 Million Report Wireless 'Bill Shock'
- Apple Overtakes Microsoft As Most Valuable Tech Company

WEBCASTS
- Making Converged IT Infrastructure A Practical Reality

RESOURCES AND EVENTS
- InformationWeek Analytics Strategic CIO Survey
- Mobility Briefing Center

~-~-~-~-~-~-~-~-Advertisement~-~-~-~-~-~-~-~---~-~-~-~-~-
-----------------------------------------
This issue is sponsored by Syniverse:
-----------------------------------------
http://links.techwebnewsletters.com/ctt?kn=52&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0
~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
THE LATEST OVER THE AIR
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

TOP STORY
- Exclusive: iPhone Woes Revealed In FCC, FTC Consumer Complaints
Freedom of Information Act documents obtained by InformationWeek show that the Federal Communications Commission has received 72 complaints about Apple's iPhone since 2009, mostly involving AT&T. There are 450 Federal Trade Commission complaints.
http://links.techwebnewsletters.com/ctt?kn=55&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

ALSO SEE
- Palm webOS Vet Defects To Google's Android Team
By Eric Zeman
Google was able to woo Palm's chief webOS user interface architect away and place him in charge of Android's user experience team. That's bad news for HP. Is it good news for Android?
http://links.techwebnewsletters.com/ctt?kn=13&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Tiered Pricing Confirmed For Verizon's LTE Network
By Eric Zeman
The "unlimited" party is officially over. Verizon Wireless has confirmed that it won't be offering unlimited data plans for its upcoming Long Term Evolution services. Instead, customers will pay for buckets of data by the megabyte. The good news? LTE devices will be intro'd at CES in January 2011.
http://links.techwebnewsletters.com/ctt?kn=9&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- The Tech Industry's Dirty Secret
By Ed Hansberry
While the US has a tremendous amount of intellectual capital housed in companies like Dell, Apple, Microsoft and Cisco, few of their hardware products are made here. The vast majority are made in Asia, usually China or Taiwan. Work conditions aren't close to what many in the west are used to and right now, a rash of suicides are plaguing the Foxconn plant where Apples iPhone, iPod and iPad are made.
http://links.techwebnewsletters.com/ctt?kn=10&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- U.S. Gov: Pre-Paid Phones Are For Terrorists
By Eric Zeman
Pre-paid cell phones -- you know, the kind you can pick up at Wal-Mart, Target or Best Buy for $20 -- often don't require buyers to provide any sort of identification. The U.S. government says bollocks to that. Today several senators introduced new legislation that would mandate pre-paid cell users to identify themselves.
http://links.techwebnewsletters.com/ctt?kn=26&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- iPhone Due In June, Sky Is Still Blue
By Eric Zeman
According to AT&T employees, the company has informed them that the new iPhone from Apple is due at some point in June. As if we didn't already know this. When in June? Well, not too late, as it turns out. Will Verizon sell it?
http://links.techwebnewsletters.com/ctt?kn=27&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Nexus One Already Hitting Retail Store Shelves
By Eric Zeman
Well, that was fast. Barely a week after Google announced plans to eventually shutter its online retail store for the Nexus One Android phone, the device has appeared for sale elsewhere. Looks like the first place it is available for sale is via i wireless for the hefty sum of $300 with a new T-Mobile contract.
http://links.techwebnewsletters.com/ctt?kn=29&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Management Shake Up At Microsoft Mobile Division
By Ed Hansberry
It is pretty clear that things still aren't going particularly well within Microsoft's entertainment and devices group. This group contains the X-Box, Zune and Windows Phone product groups. While X-Box itself is doing well, retaining a respectable second place in the gaming console wars, Windows Mobile hasn't fared so well and Zune continues to be an afterthought in the portable music player world.
http://links.techwebnewsletters.com/ctt?kn=30&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

MORE OVER THE AIR BLOGS
http://links.techwebnewsletters.com/ctt?kn=31&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ANALYTIC REPORTS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- E-Mail: Let's Get Unified
We define the next-generation communications utopia as a system that provides employees with e-mail, instant messaging, collaboration, presence, voice and video communication, and structured data integration via Web client, desktop or mobile device. But before you get too excited, realize that most IT groups won't so much be running toward this new collaboration strategy as slinking away from siloed systems that they never quite got running correctly.

DOWNLOAD NOW (REGISTRATION REQUIRED)
http://links.techwebnewsletters.com/ctt?kn=35&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Why IT Must Sort Out App Mobilization Challenges
Application mobilization tools are both more effective and more confusing than ever. Meanwhile, today's smartphones represent the cutting edge of the computing industry. They're powerful computers, and your best and brightest employees wouldn't consider leaving home without their devices of choice. And therein lies the problem: There is such a thing as too much diversity.

DOWNLOAD NOW (REGISTRATION REQUIRED)
http://links.techwebnewsletters.com/ctt?kn=47&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0 ?cid=nl_IW_ota_2010-05-28_t

MORE ANALYTICS
http://links.techwebnewsletters.com/ctt?kn=36&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
WHITEPAPERS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- Smartphones: 7 Steps to Secure and Manage the Mobile Enterprise Smartphones
Smartphones are here to stay, and employees are bringing them to work. Finding the right balance that maintains the integrity and security of the corporate network, while allowing employees easy access so they can be productive, gives organizations a competitive advantage.

DOWNLOAD NOW (REGISTRATION REQUIRED)
http://links.techwebnewsletters.com/ctt?kn=46&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Choosing an Enterprise-Class Wireless Operating System
Compare the pros and cons of three Mobile Operating Systems...the BlackBerry OS from Research in Motion, the iPhone OS from Apple, and the Windows Mobile OS from Microsoft.

DOWNLOAD NOW (REGISTRATION REQUIRED)
http://links.techwebnewsletters.com/ctt?kn=43&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

MORE WHITEPAPERS AT TECHWEB DIGITAL LIBRARY
http://links.techwebnewsletters.com/ctt?kn=41&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
MOBILITY NEWS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- Google Nexus One Tries For Retail Sales Verizon Wireless and Sprint both backed out of their commitments to sell the smartphone.
http://links.techwebnewsletters.com/ctt?kn=56&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- FTC, FCC Reveal Complaints Filed Against Apple
Numerous complaints have been filed with the Federal Communications Commission and the Federal Trade Commission against Apple. They run the gamut from the iPad's lack of Flash support to the availability of adult material in the iTunes App Store, to an iPhone catching fire while charging. These documents were obtained via the Freedom Of Information Act.
http://links.techwebnewsletters.com/ctt?kn=3&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- FCC Says 30 Million Report Wireless 'Bill Shock'
The findings of a survey released by the FCC indicate that 30 million Americans have experienced the shock of unexpected increases in their monthly mobile phone bill.
http://links.techwebnewsletters.com/ctt?kn=57&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Apple Overtakes Microsoft As Most Valuable Tech Company
By appealing to an increasingly consumer-drive market, Apple has supplanted longtime rival Microsoft as the most valuable technology company with a market capitalization of $222.12 billion.
http://links.techwebnewsletters.com/ctt?kn=37&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

MORE MOBILITY NEWS
http://links.techwebnewsletters.com/ctt?kn=67&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
WEBCASTS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- Business Intelligence For The Midsize Business
Join Intelligent Enterprise editor-in-chief Doug Henschen for a Webcast as he shares insight on the latest trends in BI as well as in-depth research on priorities within midsize companies.

Date: Tuesday, June 22. Time: 9:00 a.m. PT/12:00 p.m. ET

More Information & Registration http://links.techwebnewsletters.com/ctt?kn=34&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

MORE WEBCASTS
http://links.techwebnewsletters.com/ctt?kn=21&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
RESOURCES AND EVENTS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- Take Our Cloud Computing & IT Staffing Survey -- You Could Win An iPod Touch!
InformationWeek Analytics is conducting a survey to investigate the impact of cloud computing on IT professionals. The results of this survey will appear in an upcoming issue of InformationWeek as well as an in-depth InformationWeek Analytics report. This survey will take under 10 minutes to complete. Upon completion, you will be eligible to enter a drawing to receive one Apple 32-GB iPod Touch valued at $299 from TechWeb.

Survey ends June 3
http://links.techwebnewsletters.com/ctt?kn=39&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Your SaaS Strategy
Download the first digital issue of InformationWeek's Boardroom Journal. It's time to explain your plan for the biggest tech trend since the Internet to the top brass. What could possibly go wrong? Here's the right message. Also in this issue: Five areas where SaaS can trip you up; what SaaS really delivers; and why HR departments must take extra care when using SaaS.

Download Now (Registration Required)
http://links.techwebnewsletters.com/ctt?kn=4&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Mobility Briefing Center
Explore the Mobility Briefing Center, brought to you by Windows Mobile and TechWeb, to learn how to bring your mobile organization to new heights.
Visit Today
http://links.techwebnewsletters.com/ctt?kn=32&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
GET MORE OUT OF INFORMATIONWEEK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Keep up with the latest news, insights and trends as InformationWeek reports them:

- Subscribe To Our Other Free Newsletters
http://links.techwebnewsletters.com/ctt?kn=38&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Follow Us On Twitter
http://links.techwebnewsletters.com/ctt?kn=44&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Join us On Facebook
http://links.techwebnewsletters.com/ctt?kn=65&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

- Get News On Your Terms With InformationWeek Alerts http://links.techwebnewsletters.com/ctt?kn=66&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This e-mail was sent to: networking.world@gmail.com

Over The Air Newsletter
-- Published By InformationWeek
600 Community Drive
Manhasset, NY 11030
http://links.techwebnewsletters.com/ctt?kn=8&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

To subscribe to our other newsletters, change your e-mail address or format (Text/HTML) or to unsubscribe, click here:

http://links.techwebnewsletters.com/ctt?kn=54&m=34926980&r=MTM4NTY5MzE2NgS2&b=2&j=NzQ2MjgzMzIS1&mt=1&rt=0

Note: This newsletter uses dynamic URLs.

For more information, please refer to our privacy policy below.

Take a moment to add the newsletter's address to your anti-spam white list:
email@techwebnewsletters.com