Convergence & VoIPNetwork World's Convergence & VoIP Newsletter, 09/24/07ITExpo 2007 recap: Announcements from Clarus, Comverse, Contactual, ParaxipBy Steve Taylor and Larry HettickAt the Internet Telephony Expo held earlier this month, several companies announced new products. They included: * Clarus Systems, a leading provider of integrated management and testing solutions for IP communications, announced the addition of a voice monitoring module to an enhanced version of its flagship application, ClarusIPC. The module is designed to help users monitor voice quality, service availability and security conditions through the use of a sophisticated rules and policy engine. Clarus Systems CTO Richard Whitehead said: “Our Voice Monitor takes flexibility and scalability to new levels. [It] helps identify incorrect call routing that can impact operations and drive up costs." * Comverse, a leading supplier of software and systems for network-based multimedia enhanced communication and billing services, announced the launch of MyCall Converged Communications for the U.S. market. The system delivers consumer telephony and messaging services with a unified user interface over fixed broadband and mobile networks. James Colby, VP of marketing of Comverse Americas said: “By integrating MyCall, service providers can develop ‘3 screen’ strategies – mobile, PC and TV - and offer truly integrated converged communication services.”
* Contactual, a global provider of on-demand contact center solutions using the software-as-a-service (SaaS) model, and Sylantro announced a joint development effort for interoperability of the company’s combined products. In a prepared statement, Sylantro’s John Trobough, SVP of solutions said: “The Contactual OnDemand Contact Center is a perfect extension to the Sylantro Hosted Voice offerings and will allow our service provider partners to significantly increase the footprint of their offerings.” * Paraxip Technologies announced NetBorder, a session and media controller software suite offering “intelligent connectivity.” Paraxip’s president and CEO Serge Forest said: “We approach this…from the applications side. We work in a pure software environment and NetBorder provides the functions of a gateway, session controller, and a media server [to solve] the connectivity problem at the edge of the enterprise or contact center.”
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Contact the author: Steve Taylor is president of Distributed Networking Associates and publisher/editor-in-chief of Webtorials. For more detailed information on most of the topics discussed in this newsletter, connect to Webtorials, the premier site for Web-based educational presentations, white papers, and market research. Taylor can be reached at taylor@webtorials.com Larry Hettick is an industry veteran with more than 20 years of experience in voice and data. He is Vice President for Telecom Services and Infrastructure at Current Analysis, the leading competitive response solutions company. He can be reached at lhettick@currentanalysis.com ARCHIVEArchive of the Convergence & VoIP Newsletter. BONUS FEATUREIT PRODUCT RESEARCH AT YOUR FINGERTIPS Get detailed information on thousands of products, conduct side-by-side comparisons and read product test and review results with Network World’s IT Buyer’s Guides. Find the best solution faster than ever with over 100 distinct categories across the security, storage, management, wireless, infrastructure and convergence markets. Click here for details. PRINT SUBSCRIPTIONS AVAILABLE International subscribers, click here. SUBSCRIPTION SERVICESTo subscribe or unsubscribe to any Network World newsletter, change your e-mail address or contact us, click here. This message was sent to: networking.world@gmail.com. Please use this address when modifying your subscription. Advertising information: Write to Associate Publisher Online Susan Cardoza Network World, Inc., 118 Turnpike Road, Southborough, MA 01772 Copyright Network World, Inc., 2007 |
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