Tuesday, October 04, 2005

The ups and downs of providing dual access into the data center

NETWORK WORLD NEWSLETTER: STEVE TAYLOR AND JIM METZLER ON WIDE
AREA NETWORKING
10/04/05
Today's focus: The ups and downs of providing dual access into
the data center

Dear networking.world@gmail.com,

In this issue:

* User organizations share their thoughts on providing data
center access
* Links related to Wide Area Networking
* Featured reader resource
_______________________________________________________________
This newsletter is sponsored by Sybase

It sounds so simple: if you collect enough business information,
you'll glean valuable insights that can drive both revenue
growth and competitive advantage. Along the way, however,
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assess your data management style, and maximize your
opportunities to turn online data into business opportunity.
Click here for more on taming the data explosion.
http://www.fattail.com/redir/redirect.asp?CID=116863
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_______________________________________________________________

Today's focus: The ups and downs of providing dual access into
the data center

By Steve Taylor and Jim Metzler

In our last newsletter, we discussed the plans that IT
organizations have for providing high-speed access into their
data centers. The basis of that newsletter was a discussion we
had with AT&T and Verizon. This week, we will look at the same
topic but this time, based on conversations we had with almost a
dozen IT organizations.

Some of the IT organizations that we talked to distinguished
between a primary or 'Class A' data center and secondary or
'Class B' data center. Virtually all of the IT organizations
stated that they provided dual access into their primary or
Class A data center, but none provided dual access into their
secondary or Class B data centers.

Where possible, the vast majority of IT organizations prefer to
have separate service providers provide access into their data
centers. This is done in part in an attempt to gain true
physical diversity of the access circuits. This is also done to
minimize the risk of a carrier's problems - whether they be
financial or technical - having an adverse affect on the
operations of the organization's data center. Having multiple
carriers also allows an IT organization to put pressure on both
carriers to perform, and to allow the company an easier
migration path away from a poor-performing carrier.

The general feeling expressed by the organizations that we
talked to was that it is easy to pay for diverse access, but it
is somewhat difficult to ensure that the access is truly
diverse. One of the interviewees related the story of a major
airline whose operations center was knocked out of service by a
backhoe a few years ago. The painful piece is that the airline
had paid for diverse routing - the airline did have their access
circuits in separate conduits but the two conduits crossed each
other and that is where the backhoe hit.

Our next newsletter will reflect what IT organizations have to
say about a number of other topics related to providing
high-speed access into their data centers.

The top 5: Today's most-read stories

1. How to solve Windows system crashes in minutes
<http://www.networkworld.com/nlwan7765>
2. Nortel faces uphill battle
<http://www.networkworld.com/nlwan8139>
3. Cisco pushes new security software
<http://www.networkworld.com/nlwan8140>
4. Verizon CTO lays out next-gen network plans
<http://www.networkworld.com/nlwan8141>
5. Next-gen net seen at a crossroads
<http://www.networkworld.com/nlwan8142>

_______________________________________________________________
To contact: Steve Taylor and Jim Metzler

Steve Taylor is president of Distributed Networking Associates
and publisher/editor-in-chief of Webtorials. For more detailed
information on most of the topics discussed in this newsletter,
connect to Webtorials <http://www.webtorials.com/>, the premier
site for Web-based educational presentations, white papers, and
market research. Taylor can be reached at
<mailto:taylor@webtorials.com>

Jim Metzler is the Vice President of Ashton, Metzler &
Associates, a consulting organization that focuses on leveraging
technology for business success. Jim assists vendors to refine
product strategies, service providers to deploy technologies and
services, and enterprises evolve their network infrastructure.
He can be reached at <mailto:jim@ashtonmetzler.com>
_______________________________________________________________
This newsletter is sponsored by Sybase

It sounds so simple: if you collect enough business information,
you'll glean valuable insights that can drive both revenue
growth and competitive advantage. Along the way, however,
companies are discovering that managing the explosive growth of
online data can prove a formidable challenge. Here's how to
assess your data management style, and maximize your
opportunities to turn online data into business opportunity.
Click here for more on taming the data explosion.
http://www.fattail.com/redir/redirect.asp?CID=116862
_______________________________________________________________
ARCHIVE LINKS

Archive of the WAN newsletter:
http://www.networkworld.com/newsletters/frame/index.html
_______________________________________________________________
FEATURED READER RESOURCE

IT PROS SHARE THEIR TALES OF MAKING ITIL WORK

Running an enterprise network is challenging. IT organizational
change can be even more so if managers don't balance efforts
proportionally across people, process and technology.
Implementing best practices frameworks such as Information
Technology Infrastructure Library (ITIL) can help, but they
introduce their own set of challenges. Click here for more:

<http://www.networkworld.com/news/2005/092205-itil.html>
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