APC patches server shutdown issue

NETWORK WORLD NEWSLETTER: DENI CONNOR ON SERVERS
08/25/05
Today's focus: APC patches server shutdown issue

Dear networking.world@gmail.com,

In this issue:

* APC patch for UPS management software
* Links related to Servers
* Featured reader resource
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THE ROI OF VOIP

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Today's focus: APC patches server shutdown issue

By Deni Connor

American Power Conversion (APC), a maker of uninterruptible
power supplies for servers and workstations, has fixed a problem
with its PowerChute management software that could disable
servers and cause downtime for customers.

The company issued a new version of PowerChute in April that
fixes the problem, which started acting up when a certificate to
the Sun Java Runtime Environment in older versions of the
software expired July 27. PowerChute ensures the safe shutdown
of servers and workstations in the event of a power failure.

Network World became aware of the problem when a reader, Ron
Mobilia of Applied Digital in Del Ray Beach, Fla., contacted us
by e-mail. "Please help me get this important information out to
your readers and my IT family before it affects them like it
affected me," he wrote.

Mobilia went on to say:

"APC PowerChute Business Edition software is used to shut down
systems that are connected to APC UPSs in the event of a power
failure. The versions prior to 7.02 will make systems
unresponsive upon reboot due to the July 27, 2005, expiration of
the Sun Java Runtime Environment certificate used in their
software.

"Rebooting your server or restarting this service resulted in a
two-plus-hour restart followed by another two-hour wait to log
in. My back-up jobs failed because the affected server would not
respond to the backup server, resulting in a 'hung' job.

"The problem ruined my weekend because the issue did not log any
event log-related hints, and getting control of the server was
difficult due to the time it took to log in after each reboot."

When we called APC, the company explained that it had encouraged
PowerChute users to upgrade to the newest version. APC thought
it had gotten the bulk of users to do this, but apparently
missed a few who had not filled out the warranty cards included
with their UPSs.

Upgrades to PowerChute are free. Users with older versions of
the software should upgrade before what happened to Mobilia
happens to them.

The newest version of PowerChute can be downloaded here
<http://www.networkworld.com/nlservers5879>.

Instructions are available there that explain how to do the
upgrade.

The top 5: Today's most-read stories

1. Zotob worm also targets Windows XP
<http://www.networkworld.com/nlservers5880>

2. Dr. Internet: Installing DHCP on Linux
<http://www.networkworld.com/nlservers5881>

3. Cisco preparing management play
<http://www.networkworld.com/nlservers5653>

4. IP PBXs outsell traditional PBXs, study says
<http://www.networkworld.com/nlservers5882>

5. Test: Xirrus XS-3900 offers out-of-this-world Wi-Fi capacity
<http://www.networkworld.com/nlservers5883>

Today's most-forwarded story:

IP PBXs outsell traditional PBXs, study says
<http://www.networkworld.com/nlservers5884>
_______________________________________________________________
To contact: Deni Connor

Deni Connor is a Senior Editor at Network World covering
storage, Unix, Novell, Macintosh and IT in Healthcare. You can
reach her at <mailto:dconnor@nww.com>.
_______________________________________________________________
This newsletter is sponosred by Akamai
Download the Network World Special Report: Accelerating
Web-based Applications: Managed Services Offer Benefits Without
Infrastructure Headaches

Look at most companies and you'll find one thing in common, a
move to Web-enable mission critical applications. A new breed of
managed services, aimed directly at accelerating performance and
availability of Web-based applications, helps companies attain
their goals of profit and growth - no matter how far or wide the
audience they are trying to reach. Learn how Web-based
applications can allow your company to boost the bottom line.
Download this Special Report today!
http://www.fattail.com/redir/redirect.asp?CID=110780
_______________________________________________________________
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Servers/Desktop Research Center:
http://www.networkworld.com/topics/servers-desktops.html
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FEATURED READER RESOURCE
IT STAFF SHORTAGE LOOMING

Outsourcing. Automation. Downsizing. The industry has been awash
in unemployed IT pros. But experts are now predicting an IT
staffing crunch is just around the corner, and the implications
for U.S. technology innovation are sobering. What might be
causing the shortage and what might need to be done to prevent
it? Click here:
<http://www.networkworld.com/nlservers5885>
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