Friday, April 22, 2011

Les Mornings d'InterMédia avec Phone Partners

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Les Mornings d'InterMédia

Conférence assurée par Hélène VILLARD,
Directrice Générale de Phone Partners depuis maintenant 25 ans

INTERMEDIA a le plaisir de vous inviter à son prochain Morning d'information qui se déroulera le jeudi 12 mai 2011, de 8h30 à 10h30, à l'Embarcadère, Lyon.

Participation gratuite sur inscription préalable.
Inscription : cliquez ici
Renseignements complémentaires : assis-debout@intermedia.fr (Tél. 04 72 84 45 55)
 

La conférence

Sous traiter votre prospection commerciale : un modèle qui fonctionne.

• 30 ans d’histoire et quelques chiffres sur la relation client,

• Faire du télémarketing et accompagner la performance commerciale :
      • C’est un travail dans la durée
      • C'est conquérir mais aussi fidéliser

• Les éléments pour réussir une campagne

• Des exemples de missions réussies

Quand le mythe devient réalité. 
 

Pierre Chanut
Hélène VILLARD
Créateur et DG de PHONE PARTNERS



Pour ne plus recevoir de courriels de notre part, il vous suffit de vous rendre sur cette page.

April 2011 Work Update: Salary Guide, Recruitment Trends & Skills Shortages

 
 
Discover Worldwide Business Knowledge
 
gry arrow Global Salary Update
gry arrow Latest Recruitment Trends
gry arrow Skills Shortage Report
 
Welcome to issue 87 of the Global Roundup. This week is a special employment update for April. You'll find the latest global salary guide, recruitment trends for 2011, and a report on the current worldwide skills shortages. To discuss the current IT employment market, join the Global Roundup group on LinkedIn. 
 
Salary Update: 2011 Global Income Survey
When considering your career, the remuneration package is an important consideration, especially in today's unsteady job market. The latest salary survey from Robert Walters details starting salaries for top industries, broken down by country and region. Read now for details of the average salaries in IT, accounting and finance, sales and marketing, HR, legal, secretarial, and more sectors in your region and across the world. 
 
Download the white paper
 
Latest Trends: Employment Recovery Report
Although the global economy is recovering well from the recent economic crisis, the jobs market has been slow to follow. The Global Employment Trends Report 2011 reveals the projected areas of growth for the next year in employment. Read the full report here to discover the latest recruitment trends by industry and region, and gain insight on where the market stands compared to last year. 
 
Download the white paper
 
Today's Market: Skills and Shortages Guide
While many areas of the employment market remain stagnant or at a slow pace of growth, some parts are crying out for people with specific skills to fulfill the needs of the industry. This World Economic Forum report on global talent risk reveals where the skills shortages lie and how to fill in the talent gap. Click here to read about the skills shortages by industry and region. 
 
Download the white paper
 

Kind regards

Kasey Cassells
e-Editor
IDG Connect

P.S: Don't forget to
join the Global Roundup group on LinkedIn and have your say.

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Wednesday, April 20, 2011

iPhones secretly stashing history of your whereabouts

Meet the fastest public-key algorithm few have even heard of | RIM BlackBerry PlayBook: The First Apps

Network World Daily News PM


TOP STORY:
iPhones secretly stashing history of your location
Apple's iPhones are secretly storing data about your location, with a copy of the file being stashed on your Mac each time you sync with it. It's not clear why Apple captures the data, but the company apparently doesn't move it off your computers. Yet.


MORE TOP STORIES:

Meet the fastest public-key algorithm few have even heard of
Here comes the fastest public-key algorithm that most people have never heard of: It's called NTRUEncrypt and this month was approved by the financial services standards body, the Accredited Standards Committee X9.

RIM BlackBerry PlayBook: The First Apps
We look at the initial crop of apps—good and bad—to appear in the BlackBerry App World.

On-premises BlackBerry servers won't connect to Microsoft's Office 365 at launch
The BlackBerry servers enterprises have installed in their data centers won't be able to connect to the Exchange Online portion of Microsoft's Office 365 cloud service, but RIM plans to have a cloud-based BlackBerry email service move into beta once Office 365 hits general availability, the vendors said this week.

Are IT departments too slow to patch Windows?
After reading that nearly half of U.S. PCs are infected by malware, Ed Bott at ZDNet called those statistics quoted by CNNMoney "bogus" and set out to get realistic numbers.

Skype plugs Android app privacy hole
Less than a week after confirming that a flaw in Skype for Android could leak sensitive user information, the Internet calling company Wednesday issued an urgent update to fix the problem.

Cisco going to NSS Labs to sort out alleged firewall issues
Cisco today is expected to confront more directly last week's allegations from NSS Labs that Cisco firewalls are vulnerable to a hacker exploit known as the 'TCP Split Handshake,' an attack that would fool the firewall into thinking the IP connection is a trusted one inside the network.

iPhone design ripped off Samsung? Not so much
Apple last week filed suit against Samsung for copying the "look and feel" of the iPhone with its line of Galaxy smartphones and tablets. As expected, Apple's lawsuit contains photos which show an uncanny resemblance between Apple's iPhone and a number of Samsung devices.

Linux patent protection network gets boost from Facebook, HP
Facebook, HP, Rackspace, Juniper, Fujitsu and dozens of other organizations have joined a group building a defensive patent portfolio to protect Linux-using members from potential lawsuits.

Toshiba's Tablet will arrive in June
Toshiba's first tablet PC will go on sale in June in Japan, the company said Wednesday. It will be available in other markets at about the same time.

AT&T racks up iPhone activations despite Verizon competition
It seems rumors of AT&T's demise as the top iPhone carrier were greatly exaggerated.

Web service guards SMBs against smartphone expense gotchas
Small and midsize companies can now manage their smartphone expenses with a Web portal and smartphone app from Anomalous Networks. The Web service tracks current phone usage, compares it to your carrier plan, and creates reports and alerts for managing phone accounts in real time.

DOJ limits Microsoft's purchase of Novell patents
The DOJ limits Microsoft's purchase of Novell patents.

WHITE PAPER
Microsoft and Polycom Strategic Alliance (Polycom)
Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration. Read now.


WEBCAST
Take Control of Your Network Once and for All (IBM)
Join this IBM broadcast to learn how to manage and improve network configuration activity to keep your networks running, in compliance and generating revenue. View Now


WEBCAST
Weighing Your Options: Colocation or Managed Hosting? (Internap)
The pressure is on IT to focus on strategic initiatives that move the business forward while reducing costs. Outsourcing aspects of your IT infrastructure can lower costs and enable you to focus on core business competencies. However, with so many options available, weighing your options can be an overwhelming decision. Read More


WHITE PAPER
Making a Pain-free Migration to Unified Communications (Qwest)
Improving collaboration is one of a handful of changes businesses need to quickly recover and flourish after a recession. See how adopting unified communications (UC) can provide key collaboration benefits, including increased productivity, faster response and improved customer service. Read now!



MOST-READ STORIES

  1. Asia out of IPv4 addresses
  2. Four things RIM's PlayBook got wrong
  3. Six Windows 7 nightmares (and how to fix them)
  4. Computer factories eat more energy than the devices they build
  5. Hacker 'handshake' hole found in common firewalls
  6. OpenFlow opens new doors for networks
  7. Red Hat becomes cloud service provider
  8. 10 must-have utilities for small networks
  9. Berners-Lee: Web access is a 'human right'
  10. Did you hear about the hacker who stole the open source code?

GOODIES FROM THE SUBNETS
Up for grabs from Microsoft Subnet: a 5-day Microsoft Licensing Tricks class teaching negotiation tips; a Polycom system. From Cisco Subnet: 15 copies of Cisco Unity books. Enter here.

SLIDESHOWS

13 cool features of Office 365
Microsoft released the official beta version of Office 365 today, but we've been playing with it for a while now. Here are 13 cool features of the cloud-based service that combines Office, SharePoint, Lync and Exchange.


BECOME AN INSIDER
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First White Spaces access point gives grandma the Internet

Microsoft turns the table on Google, discloses Chrome security bugs | Former engineer who sued Cisco now faces criminal charges

Network World Daily News AM


TOP STORY:
First White Spaces access point gives grandma the Internet
A prototype access point uses low frequency White Spaces spectrum to forge a reliable Internet connection in a Houston trial. Wrongly dubbed "Super Wi-Fi," the frequency band carriers farther than conventional Wi-Fi, uses different frequencies, and has narrower channels.


MORE TOP STORIES:

Microsoft turns the table on Google, discloses Chrome security bugs
Google has a habit of telling the world when it finds a security problem in Microsoft software. The officials in Redmond like to wring their hands and complain about Google putting Microsoft customers at risk, but eventually they just acknowledge the bugs and fix them as best they can.

Former engineer who sued Cisco now faces criminal charges
A one-time Cisco engineer who had sued his former employer, alleging it monopolized the business of servicing and maintaining Cisco equipment, has been charged by U.S. authorities with hacking.

Yahoo Buzz killed
You know those notes HR departments send around when an employee leaves? There are the ones that heap praise on the employee, thanking him or her for many contributions and providing info on the goodbye party? Then there are those that curtly state the employee has gone on to pursue "other opportunities." Yahoo's note on would-be Digg clone Buzz's demise is like the latter.

Sprint to fork over $1 billion to Clearwire
Sprint today agreed to pay Clearwire $1 billion for the right to wholesale access to its WiMAX network over the next two years.

Five cool vendors in cloud management
Enterprise IT executives committed to building private clouds will find no shortage of companies proclaiming their abilities to ease cloud management. Sorting through the list won't be easy, but Gartner lends a hand in its "Cool Vendors in Cloud Management, 2011," research report issued last week. 

If it's good enough for Shatner...
What do Bill Cosby, the cast of 'MASH,' and, yes, Captain James T. Kirk have in common? They all endorsed PCs in the 1980s.

Benefits and risks of DNA-based computing
One possible resource for computation is using naturally occurring structures, such as DNA, to build components or to complete computation.

Cisco merges Wi-Fi mgmt interfaces
Cisco is taking strides to automate service provisioning, security and access control across mobile devices with a more integrated management suite that will eventually usurp the company's Wireless Control System (WCS) platform.

New Google feature blows lid off Obama birthplace lie
Americans beginning today are finally able to "collaboratively edit" the map of the United States that appears in Google Maps. This feature has been available to residents of 183 other countries since 2008, and in a moment you'll see why Google had been withholding this capability from us.

RESOURCE COMPLIMENTS OF
Cloud Leadership Forum: June 20 in Silicon Valley (Cloud Leadership Forum)
Come to the Cloud Leadership Forum 2011 for best-practice approaches to cloud migration, management, governance and more. The enterprise-focused agenda is based upon IDC research and peer-based insights. Learn from case study presentations, interactive sessions and leading cloud providers. Complimentary admission. Learn more.


RESOURCE COMPLIMENTS OF
Don't pay for server virtualization – XenServer is FREE (Citrix XenServer)
Citrix XenServer is the only free, enterprise-class, cloud-proven virtualization platform available. Organizations of any size can immediately benefit from the power of server virtualization. With features such as live migration, centralized multi-server management, and shared storage support, you can't afford not to download it now – it's free! Click to continue


WHITE PAPER
It's 9am. Do You Know What Your Directory is Doing? (Quest Software)
In this new Quest Software white paper, you'll see how to get more information that native logging alone can't provide. See how you can get real time, centralized information, and how doing so maximizes Active Directory performance. Read More


WEBCAST
Manage & Integrate Mobile Devices (Dell - Intel)
Employees armed with company paid or personal mobile devices have measureable productivity advantages. Yet the proliferation of mobile devices present management and integration challenges to IT leaders. How can they overcome them? Learn More



MOST-READ STORIES

  1. Asia out of IPv4 addresses
  2. Four things RIM's PlayBook got wrong
  3. Six Windows 7 nightmares (and how to fix them)
  4. Computer factories eat more energy than the devices they build
  5. Hacker 'handshake' hole found in common firewalls
  6. OpenFlow opens new doors for networks
  7. Red Hat becomes cloud service provider
  8. 10 must-have utilities for small networks
  9. Berners-Lee: Web access is a 'human right'
  10. Did you hear about the hacker who stole the open source code?

GOODIES FROM THE SUBNETS
Up for grabs from Microsoft Subnet: a 5-day Microsoft Licensing Tricks class teaching negotiation tips; a Polycom system. From Cisco Subnet: 15 copies of Cisco Unity books. Enter here.

SLIDESHOWS

13 cool features of Office 365
Microsoft released the official beta version of Office 365 today, but we've been playing with it for a while now. Here are 13 cool features of the cloud-based service that combines Office, SharePoint, Lync and Exchange.


BECOME AN INSIDER
Get premium content, in-depth reviews, practical tips and exclusive research. All just for signing up.
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Network World Whitepapers Download: April 20, 2011

Gartner Reviews IT Service Desk Vendors | Client Health Score Solution Brief

Network World Whitepapers Download

WHITE PAPER: BMC Software
Gartner Reviews IT Service Desk Vendors
Gartner's 2010 Magic Quadrant report found IT organizations struggle to align service support and business needs – despite a competitive vendor market. Read Gartner's analysis to see why BMC is positioned in the Leaders Quadrant of Gartner's Magic Quadrant for the IT Service Desk. Read More Today!


WHITE PAPER: Aerohive
Client Health Score Solution Brief
This solution brief provides an overview of Aerohive's new Client Health Score feature which cuts through volumes of data to show you the overall health of clients in an "at-a-glance" format, then enables you to drill down if you see a specific problem. Read now!


WHITE PAPER: HP
10 Things to Know about Deduplication
You as an IT manager want simple, cost-effective solutions for your complex IT challenges. HP kept this in mind while designing StoreOnce. New technologies, such as deduplication can be difficult to understand but StoreOnce powered by Intel Xeon® processor 5500 series makes it simple. Read More!


WHITE PAPER: Sophos
Attack of the PDF Documents
The PDF standard now supports JavaScript, along with tighter connections into user systems from the Adobe Reader program. This makes it very easy for virus writers to utilize scripting within PDF documents and security holes in the Reader software to load malware code and deliver this code onto computers. Read more


WHITE PAPER: Coyote Point
Ensuring Disaster Recovery with Equalizer and Envoy
In this paper, we'll explore how to use Coyote Point's Envoy to ensure 24x7 availability and fast connections for web content deployed at more than one geo¬graphic location or data center. See this and other independent product reviews available by clicking here. Read More


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Tuesday, April 19, 2011

Tech support teams understaffed by 42%

Royal Wedding: The best, worst and indifferent Apple iOS apps | 10 Ways to Blow Your Tax Refund on Tech

Network World Daily News PM


TOP STORY:
Tech support teams understaffed by 42%
Today's tech support teams are significantly understaffed, which leaves staffers juggling too many requests for help and end users suffering long wait times to get that help.


MORE TOP STORIES:

Royal Wedding: The best, worst and indifferent Apple iOS apps
There's nothing like celebrity frenzy, especially a long-in-the-planning one like the Royal Wedding, to bring out the best and worst of mobile application development.

10 Ways to Blow Your Tax Refund on Tech
Uncle Sam wants you--to buy stuff. Oblige him by investing in super HDTVs, great gaming PCs, helpful robots, or other gadgetry.

$72 billion SaaS company doesn't use the cloud for its own IT
NES Financial moved $72 billion in financial transactions for its banking and other customers in 2010 using a software-as-a-service (SaaS) delivery model. The company knows cloud computing yet it keeps its own IT assets on its own premises, not on Azure or any other cloud infrastructure. Its operating system is Windows Server, its database is SQL Server and its software applications are developed on...

Tech jobs proliferating ,,, at least for some
Oh, to be young again ... and in the possession of a computer science degree. While nation's overall job market remains murky, a new national survey and reports from both coasts show a continuing increase in the availability of technology-related positions, particularly for new and soon-to-be-new college graduates.   From today's Boston Globe:

RIM PlayBook launches: Here's your mini-guide
Research in Motion Tuesday started making available its answer to the iPad: an enterprise-focused tablet computer called the PlayBook that starts at $500.

First Look: Cisco Identity Services Engine
Check out these screenshots from Cisco's new centralized policy controller for its enterprise switches and routers.

Cisco vs Wi-Fi rivals: its latest Wi-Fi controller software dissected
Cisco latest wireless LAN controller software is the just-released version 7.0.116.0, with a string of improvements that are dissected in a blogpost by Andrew vonNagy, a lead wireless engineer with an unnamed Fortune 50 retailer. A number of the main ones are aimed at improving administration, security and operations for remote Cisco access points without a local controller. Among the main changes...

Server Virtualization Skills Lacking In Networking Groups
Last week, ESG held its "Ahead of the Curve" event for IT professionals here in the Boston area. During the event, I hosted a breakout session focused on server virtualizations and its ramifications on networking organizations and technologies. I asked a roomful of networking professionals to respond to the following question: "With regard to server virtualization, which of the following would...

Apple sues Samsung, says it copied iPad
Apple has sued Samsung for allegedly copying the iPad, iPod and iPhone with its Galaxy Tab and Galaxy handsets.

In reversal, Yahoo will store user search data longer
In a move that is unlikely to win it any new friends in the privacy community, Yahoo has announced that it will retain consumer search data for a substantially longer period of time than it does today.

WHITE PAPER
Microsoft and Polycom Strategic Alliance (Polycom)
Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration. Read now.


WHITE PAPER
The Benefits of Outsourcing Telecom Management (Splice Communications)
Choosing the right network solutions provider (NSP) will help businesses improve network reliability, service quality, operating efficiency, billing accuracy and better allocation of resources – all reducing the total cost of ownership of your network infrastructure. Many companies have realized the benefits of working with an NSP. Read now!


WEBCAST
Manage & Integrate Mobile Devices (Dell - Intel)
Employees armed with company paid or personal mobile devices have measureable productivity advantages. Yet the proliferation of mobile devices present management and integration challenges to IT leaders. How can they overcome them? Learn More


WHITE PAPER
The Efficiency Essentials You're Dead Without (Diskeeper Corporation)
This white paper takes you inside Diskeeper 2011 and clearly shows you why you shouldn't run your network without it. Learn more.



MOST-READ STORIES

  1. Asia out of IPv4 addresses
  2. Four things RIM's PlayBook got wrong
  3. Six Windows 7 nightmares (and how to fix them)
  4. Computer factories eat more energy than the devices they build
  5. Hacker 'handshake' hole found in common firewalls
  6. OpenFlow opens new doors for networks
  7. Red Hat becomes cloud service provider
  8. 10 must-have utilities for small networks
  9. Berners-Lee: Web access is a 'human right'
  10. Did you hear about the hacker who stole the open source code?

GOODIES FROM THE SUBNETS
Up for grabs from Microsoft Subnet: a 5-day Microsoft Licensing Tricks class teaching negotiation tips; a Polycom system. From Cisco Subnet: 15 copies of Cisco Unity books. Enter here.

SLIDESHOWS

Internet2's Top 10 firsts and other achievements
As Internet 2 celebrates its 15th anniversary, here are 10 major achievements and firsts.


BECOME AN INSIDER
Get premium content, in-depth reviews, practical tips and exclusive research. All just for signing up.
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** Please do not reply to this message. If you want to contact someone directly, send an e-mail to customer_service@nww.com. **